Join our award-winning client as Quality Manager and be the architect of exceptional customer service. Collaborate with internal partners to identify and address quality gaps, training needs, and performance issues, propelling continuous improvement.
Key Responsibilities:
Lead the charge: Guide manufacturing and inspection personnel in upholding quality systems.
Sharpen processes: Develop, implement, and monitor policies for customer, internal, and supplier quality goals.
Expert negotiator: Participate in technical discussions, represent the company, and resolve quality claims.
Audit champion: Conduct audits to ensure materials, products, processes, and systems meet stringent specifications.
Continuous improvement: Drive initiatives to reduce non-conformance and associated costs.
Customer focus: Handle return authorizations, manage returned material, and address regulatory compliance requests.
Problem solver: Lead problem-solving activities for internal and external concerns.
Lab leader: Oversee and manage the on-site laboratory, including employee appraisals.
Qualifications:
Bachelor's in business or engineering (or equivalent work experience).
3+ years of Quality Management experience in manufacturing.
Fabric medical device or textile materials knowledge a plus.
ISO 9001 mastery and familiarity with ISO 13485.
Certified Auditor or willingness to become one.
Microsoft Office Suite proficiency and MRP system understanding.
Strong time management skills to prioritize and deliver.
We are Provision People (provisionpeople.com), an award winning organization for Recruiting top-tier Talent, and facilitating a variety of Talent Acquisition services. Consistent top performer in NPA Worldwide, a leading global search and recruitment organization where we were ranked #1 in 2023, #2 in 2022, #2 in 2021, and #1 in 2020.
Provision People started in New York City in 2016 to serve organizations as way more than just a vendor after seeing how consultative winning solutions are in our arena.
Our super powers are providing the highest quality candidates (on and off the market/active and passive), job opportunities, and top-notch customer service revolving around an integrity centric ethos. We only help those that value people and make the world an easier and better place to live in.
What we offer - Flexible staffing & recruiting services, specializing in: employer branding, candidate sourcing, screenings & assessments, interview scheduling, background checks, onboarding, and applicant tracking system management.
If you think we could have a win/win partnership, please contact us.
