Job Description

Quality Management Systems Project Coordinator

Location: San Diego, CA
Schedule: Full-Time, Monday–Friday
Work Arrangement: On-site — Remote work is not available
Pay Rate: $30.00–$40.00 per hour, depending on experience

We are seeking a Quality Management Systems Project Coordinator to support the development, implementation, and continuous improvement of Quality Management Systems (QMS).

This role will support organizational change management, system implementation, process documentation, user training, reporting, and project coordination. The ideal candidate is detail-oriented, process-driven, and able to translate technical information into clear, practical guidance for both technical and non-technical audiences.

Key Responsibilities

• Support the development and execution of Organizational Change Management plans related to QMS.
• Assist with the design and implementation of user interfaces aligned with business rules, operational requirements, and established workflows.
• Collaborate with business users, technical teams, and stakeholders to identify system requirements and process-improvement opportunities.
• Develop user-friendly training materials, procedures, presentations, reports, and supporting documentation.
• Communicate technical and process-related information clearly to a variety of audiences.
• Coordinate meetings, training sessions, project activities, and follow-up actions.
• Track project deliverables, open items, and system-related issues through resolution.
• Support user testing, implementation activities, and post-launch follow-up.
• Maintain accurate project records and ensure documentation remains complete and current.
• Manage multiple assignments and priorities in a fast-paced environment.

Required Qualifications

• Strong written and verbal communication skills.
• Ability to explain technical information clearly and effectively.
• Strong planning, organizational, coordination, and time-management skills.
• Detail-oriented and process-driven with strong problem-solving and follow-up skills.
• Ability to work independently, take initiative, and meet deadlines.
• Ability to manage multiple priorities and adapt to changing business needs.
• Proficiency with Microsoft Office, including Word, Outlook, Excel, Project, and PowerPoint.
• Working knowledge of SAP systems.

Preferred Qualifications

• Experience supporting Quality Management Systems or similar business-process systems.
• Experience with organizational change management, system implementation, or user-interface development.
• Experience developing and delivering training for field or operational personnel.
• Knowledge of SAP utility material management.
• Experience working with cross-functional teams in utility, industrial, engineering, or technical-services environments.

Key Competencies

• Effective communication
• Project coordination
• Process improvement
• Technical documentation
• Training development and delivery
• Stakeholder collaboration
• Problem-solving and follow-through
• Attention to detail
• Initiative and accountability
• Adaptability and prioritization

MISTRAS Group, Inc. is committed to equal employment opportunity. Employment decisions including initial hiring and all matters involving the terms and conditions of employment will be made without regard to any protected class under applicable law. If hired, the employment relationship is “At-Will,” which means that employment can be terminated at any time, and for any reason, at the option of either the Company or the employee. Please direct questions about these policies to a MISTRAS Group, Inc. Human Resources representative.

By submitting & signing , I hereby understand and agree to the terms and conditions of employment as outlined above. I certify that the responses and information provided in this application (including any other supporting documentation such as a cover letter, resume, or transcript) are true and accurate to the best of my knowledge. I understand that misrepresenting or omitting information requested is cause for dismissal at any time, without notice. I hereby give the Company permission to contact schools, previous employers (unless otherwise indicated), references, and others disclosed in my application.

Note to Applicants:

Smoking is prohibited in all indoor areas of the Company. Employees may use designated smoking areas (if established) in accordance with applicable state and local law.

Rhode Island Applicants: The Company is subject to Chapters 29-38 of Title 28 of the General Laws of Rhode Island, and is therefore covered by the state’s workers’ compensation law.

Initial (if applicable): Massachusetts Applicants: I understand that it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Initial (if applicable): Maryland Applicants: I UNDERSTAND THAT UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT OR CONTINUED EMPLOYMENT, THAT ANY INDIVIDUAL SUBMIT TO OR TAKE A POLYGRAPH OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.

Mistras Group, Inc. is an Equal Opportunity Employer/Veterans/Disabled:

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