Job Description

Job Location: Canon Barcus - San Francisco, CA 94103
Position Type: Full Time
Salary Range: $157,000.00 - $161,576.00 SalarySALARY:
External Candidates: $157,000.00
Internal Candidates: $161,576.00

QualificationsQUALIFICATIONS
Minimum

Qualifications
- Bachelor’s degree required; advanced degree in public administration, healthcare administration, social work, public health, law, business, or a related field preferred.
- Minimum   to   years of progressively responsible experience in compliance, quality assurance, auditing, healthcare operations, behavioral health, nonprofit operations, or a related field.
- Minimum   to   years of management or supervisory experience.
- Strong knowledge of compliance systems in nonprofit, county-contracted, healthcare, behavioral health, housing, homeless services, or social services environments.
- Experience with Medi-Cal, CalAIM, healthcare documentation requirements, billing compliance, or revenue integrity strongly preferred.
- Experience overseeing compliance across multiple programs, contracts, sites, and funding streams.
- Demonstrated ability to interpret regulations, identify risk, develop corrective actions, and implement organization-wide improvements.
- Strong written and verbal communication skills, including the ability to train staff and present to senior leaders.
- Excellent judgment, discretion, and ability to handle sensitive information.
- Commitment to equity, dignity, and high-quality services for people experiencing homelessness and other vulnerable communities.
Preferred

Qualifications
- Experience in a complex nonprofit or public-sector-facing organization with multiple counties, contracts, and service models.
- Familiarity with supportive housing, homelessness response systems, workforce development, behavioral health-adjacent services, or integrated care models.
- Experience leading internal audits, compliance reviews, or accreditation/readiness efforts.
- Knowledge of HIPAA, privacy requirements, documentation controls, and incident reporting frameworks.
- Experience building compliance functions or strengthening compliance infrastructure during organizational growth or transition.
REPORTING RELATIONSHIPS AND SUPERVISORY RESPONSIBILITIES
Reporting Structure
- The QM Director reports to the Chief Executive Officer and works closely with finance, program, and human resources leadership.

Supervisory Responsibilities
May supervise positions such as:
- Billing Compliance Manager
- Program Compliance Manager
- Quality Assurance Analyst
- Compliance Analyst
- Training and Audit Coordinator

OTHER REQUIREMENTS
- Must secure fingerprint image screening and annual TB screening.
- Must be able to meet physical requirements of the position, which may include lifting up to 25 lbs.
- Must be able to travel to various locations.
MISSION ESSNETIAL
- Demonstrate behavior that supports the organization’s mission, vision, and values.
- Adhere to all company and program specific policies, and procedures.
- Communicate effectively and model integrity, fairness, and ethical business practices.
ECS offers industry leading healthcare benefits to support your
physical and mental well-being.
ECS will consider for employment qualified applicants with arrest and conviction records as consistent with San Francisco's Fair Chance Ordinance.
ECS values a workplace where every individual is respected, supported, and given equal opportunity to thrive. We are an equal opportunity employer dedicated to creating a welcoming and inclusive environment for all.