• Lead preventive quality reviews during the proposal phase, leveraging lessons learned to identify and mitigate project risks early.
• Conduct quality risk assessments on priority projects and ensure mitigation actions are documented, tracked, and closed.
• Monitor and analyze COPQ trends, identify key failure drivers, and implement corrective actions to reduce financial impact.
• Act as the regional quality gatekeeper, enforcing the SQDC hierarchy and ensuring quality standards are not compromised.
• Own the end-to-end Non-Conformity (NCR) process, ensuring timely identification, containment, resolution, and closure of issues.
• Lead root cause investigations and implement permanent corrective actions to prevent recurrence of critical failures.
• Drive Lean and Continuous Improvement initiatives through KPI management, process mapping, waste reduction, standardization, and Kaizen projects.
• Manage stakeholder performance by improving NPS and customer satisfaction, while aligning regional execution with global quality and lean standards.

Required Qualification:

• Bachelor’s degree required, preferably in Engineering.
• Proven experience in Lean and Quality Management, with the role focused approximately 20% on Lean initiatives and 80% on Quality activities.
• Experience leading and conducting internal and external audits.
• Demonstrated people leadership experience, managing direct reports (approximately 6 employees) and coordinating third-party resources across the LAM region.
• Experience in the electrical industry and/or substation projects is highly desirable.
• Strong experience in managing quality dashboards, KPIs, and performance metrics.
• Advanced English proficiency.
• Proficiency in either Portuguese or Spanish.