Job Description

Leadership of the Quality Receiving Inspection Department. Coordinates daily inspection priorities and activities, decision-making, provides guidance and problem solving to QRI inspectors. Exhibits leadership by establishing clear expectations and demonstrates high standards of work practices and safety conscious behavior. Plans trains and motivates, evaluates performance of Inspectors.

Tasks and Responsibilities:

• Leads most aspects of Inspection Department and employees from planning to human resource functions
• Assigns and prioritizes workflow for the Receiving Inspection department to perform inspection of all incoming material
• Lead Quality Receiving Inspection (QRI) department for receiving inspection of purchased materials and outside services while operating in a safe and efficient manner.
• Coach, record, and deliver corrective actions as necessary
• Lead Quality Receiving Inspection (QRI) department for receiving inspection of purchased materials and outside services while operating in a safe and efficient manner.
• Train, coach and develop QRI Technicians and prioritize QRI workflow.
• Process Return Material Authorizations (RMAs) related to customer complaints and product returns. (Industrial and Aerospace)
• Initial containment actions for customer quality complaints and concerns.
• Coordinate requests for supplier root cause investigation (RCI) and corrective actions (CA’s) and maintain CQA data with Purchasing Dept.
• Coordinate RCI and CA responses to customer via Sales/Marketing CSA’s.
• JDE inventory management transactions for customer returns, internal scrap, etc.
• Manage supplier RMA returns.

Education and Experience:

• HS Diploma or GED required, Bachelors Degree in business or engineering related degree preferred.
• Minimum 3 years experience in Quality Assurrance or Quality Inspection required
• Experience in Automotive Industry is a plus
• Previous leadership experience preferred
• Product knowledge for elastomer and plastic products preferred

Competencies: ​

• Management and organizational skills.
• Problem Solving and Decision-making.
• Ability to read and interpret mechanical drawings, specifications, and work instructions required
• Ability to learn, understand, and effectively apply Customer and industry specifications and sampling plans
• Strong interpersonal and communication skills.
• Attention to detail and quality conscientious
• Must be responsible, self-motivated and function well in a team environment
• Ability to work effectively to meet objectives
• Highly organized and flexible to meet priorities
• This position is located in a warehouse/logistics facility which requires prolonged sitting, standing, walking, squatting, twisting, and bending.
• This position requires approximately 20% of time spent on the production floor and 80% in a general office environment.
• Requires lifting up to 35 lb. with or without a reasonable accommodation

Travel:

• ​​The Customer Service Representative position is a local on-site position.
• ​Limited domestic travel requirements less than 10% per year for travel to other Trelleborg facilities.

As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran or disability status.

​This position requires the use of information which is subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the meaning of ITAR.  ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. Green Card Holder), Political Asylee or Refugee.