Job Description

• Design and run the Quality Management System across all OPLOG Türkiye warehouses — same standards, same metrics, same audit-readiness everywhere
• Own ISO 9001 certification, internal audit cycles and continuous improvement loops end-to-end
• Define and track the quality metrics that actually move the business: order accuracy, on-time dispatch, return processing accuracy, damage rate, inventory accuracy
• Lead root cause analysis for customer complaints and operational incidents — and translate findings into systemic changes, not one-off fixes
• Stand up enterprise customer audit readiness — the kind of quality posture that wins Türkiye's biggest brands
• Partner with operations leadership to bake quality into new warehouse launches and TARQAN deployments from day one
• Mentor and develop the existing quality team; build the function as OPLOG scales
• Translate quality insights into commercial value — making compliance a sales enabler, not a cost center

• 7-10 years in quality management within fulfillment, e-commerce logistics, 3PL or fast-moving warehouse operations
• Deep, hands-on knowledge of ISO 9001 — implementation, certification, audit response
• You've owned fulfillment-specific quality metrics (order accuracy, OTIF, damage rate, returns) — not just generic manufacturing KPIs
• Comfortable doing root cause analysis on operational incidents and turning them into systemic improvements
• Fluent in Türkiye's quality and compliance landscape; can navigate customer audits with confidence
• You write systems and SOPs that scale, not memos that sit in drawers
• Hands-on operator who can be on the warehouse floor in the morning and writing the audit response in the afternoon

• Paid vacation in your first year – no waiting period
• Birthday day off – celebrate you
• Private health insurance – from day one
• Shuttle service or monthly gas card – your commute, covered
• Meal card – lunches on us
• Learning budget – for courses, books, and conferences
• Mac or PC – your choice of tools
• English courses – grow your communication skills globall
  
  Ready to join us and shape the robotic future of fulfillment?
  
  Apply now.