Job Description

Warehouse Inspectors are responsible for promoting customer satisfaction by examining all incoming and outgoing products for structural and cosmetic flaws, performing minor repairs where possible, and obtaining replacement items for those that cannot be repaired in time to meet delivery.

Essential Duties & Responsibilities:

Warehouse Inspectors are responsible for promoting customer satisfaction by examining all incoming and outgoing products for structural and cosmetic flaws, performing minor repairs where possible, and obtaining replacement items for those that cannot be repaired in time to meet delivery.

Essential Duties and Responsibilities

1. Ability to inspect various styles of furniture and accessories to corporate specifications.
2. Accomplish minor repairs and touch-ups on incoming and outgoing items.
3. Reject items that do not meet specifications and cannot be made to conform to minor repair touch-up.
4. Identify recurring problems with specific suppliers or stock items using standard incident report forms.
5. Properly prepare inspected items for delivery so as to prevent damages from occurring through our different process of product to assure product integrity to storage and shipment to customer.
6. Sign off the acceptance of the product on the required documentation.

Competencies:

• Adapts to change quickly and easily and performs effectively during times of change; demonstrates the ability to multi-task and manages competing priorities effectively
• Builds respectful and effective working relationships; collaborates with others to achieve common goals
• Conveys information clearly and concisely, both verbally and in writing; adjusts communication to meet the needs of the audience
• Strives to meet or exceed the expectations of internal and external customers
• Demonstrates initiative by acting as a self-starter; takes on increased responsibility to enhance one’s contribution
• Displays a high degree of integrity, honesty and takes responsibility for one’s own actions; shows consistency between words and actions

Essential Functions of the Position:

· Performing tasks in a standing position for extended periods of time.

· Repetitive movements.

· No physical limitations that limit the ability to carry and move furniture weighing up to 175 pounds.

· Consistent regular scheduled attendance is considered an essential function of this job.

FLSA Status:

· Non-Exempt

The associate in this role must perform the above essential duties and responsibilities with or without reasonable accommodation. The incumbent may be asked to perform other duties and this description is not to be construed as an exhaustive statement of essential functions, responsibilities, or requirements.

Requirements:

• Education: High school diploma; College degree preferred
• Years of experience: Some warehouse experience preferred.
• Computer proficiency: Working knowledge of computer programs
• Understanding of general work practices in warehousing and distribution, including order picking, packing, and shipping processes and procedures.
• Dedicated to business and willing to adjust schedule and hours as needed to manage department

Arhaus is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Arhaus is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Arhaus are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Arhaus will not tolerate discrimination or harassment based on any of these characteristics. Arhaus encourages applicants of all ages.

AI Code of Conduct

At Arhaus, we believe great hiring starts with authentic human connection. Throughout your candidate experience, you will be engaging with real recruiters, hiring managers, and interviewers who are focused on getting to know you, your experiences, skills, perspectives, and potential. We encourage candidates to use AI to support resume refinement, interview preparation, brainstorming, and communication. All application materials, assessments, and interview responses must accurately reflect your own experiences, qualifications, and capabilities. We ask that you participate in phone and virtual interviews without using AI to develop your responses. To protect the integrity of our hiring process and the confidentiality of information shared during interviews, candidates may not record, transcribe, or use AI-powered note-taking tools during interviews. We expect all candidates to participate in the hiring process with honesty and integrity. For take-home assignments or role-specific assessments where AI use is permitted, we request transparency on which specific tools were used and how the tools were used and expect an explanation of your approach, contributions, and decision-making.