Job Description

Title: Quality Manager

Reports to: Operations Manager

Location: Droitwich Spa - Fulltime - Onsite

Imagine working at the forefront of innovation in fluid-flow technology, with over 1400 colleagues across the globe, and contributing to a legacy of excellence that spans eight manufacturing facilities on four continents. Armstrong Fluid Technology is more than just a leader in our industry; we are a community of the brightest and most creative minds, driven by a shared mission to engineer the future and safeguard our planet.

As a member of our team, you'll dive into an environment that encourages learning and boundary-pushing every day. You'll be part of an agile and dynamic workplace where today's solutions are built for tomorrow's challenges.

In this role, the Quality Assurance Inspector will conduct detailed inspections, document results, and report any non-conformances. They will work closely with production team to resolve quality issues, maintaining compliance with relevant standards, and contribute to continuous improvement efforts to enhance product quality and process efficiency.

Key Accountabilities

Product Inspection and Testing

• Strong ability to read, understand, and interpret dimensional engineering drawings, including GD&T, ensuring components meet exact specifications.
• Proven capability in using precision inspection and measurement equipment (e.g., Vernier calipers, micrometers, gauges, CMMs, FARO), with the ability to interpret and act upon measurement results accurately.
• Foundational knowledge of quality technician practices, including root cause analysis, corrective and preventive action (CAPA), calibration processes, and support of continuous improvement initiatives.
• Conduct thorough inspections of incoming raw materials, in-process items, and finished products, ensuring compliance to Engineering print & Engineering Standards.
• Document inspection results, highlighting any deviations from specifications and communicating findings to relevant teams for corrective action.

Quality Assurance Documentation

• Accurately complete and maintain detailed records of inspection results, non-conformance reports, and other quality documentation.
• Collaborate with the quality team to revise and update inspection protocols and procedures as needed.

Collaboration and Problem-Solving

• Work closely with production teams to identify and resolve quality issues in real-time, ensuring minimal disruption to workflow.
• Participate in team meetings to provide feedback and insights related to quality control processes and contribute to root cause analysis for recurring issues.

Compliance and Standards Adherence

• Maintaining oversight to ensure compliance with company, industry, and international standards (e.g., ISO 9001) during all inspection processes.
• Assist in the preparation for and participation in internal and external audits.

Continuous Improvement

• Recommend improvements to processes and procedures to enhance overall product quality.

Health & Safety

• Follow and enforce health and safety protocols within the inspection area to maintain a safe working environment.
• Report any potential safety hazards to the HSE Manager.

What We are Looking For

To thrive in this role, you should bring:

• Proven experience in quality assurance within a manufacturing or engineering environment.
• Ability to read, understand, and interpret dimensional engineering drawings, including GD&T, ensuring components meet exact specifications
• Strong understanding of ISO 9001, with experience in ISO 14001 and ISO 45001 being advantageous.
• Qualified internal auditor certification (ISO 9001).
• Excellent communication skills, both written and verbal, with the ability to effectively share information with colleagues.
• Strong IT skills, particularly in producing high-standard documentation, data analysis, and report generation.
• Proficiency in Microsoft Office Suite.
• Experience with HVAC systems and/or controls systems is desirable.

Why Armstrong Fluid Technology?

By joining us, you’ll become part of a global community dedicated to pushing the boundaries of fluid-flow technology. You’ll have endless opportunities to learn, grow, and make a significant impact on the world. Together, we'll build tomorrow’s solutions today.