Job Description

This position is primarily responsible for assisting the shipment quality inspection on vendor site,

organizing, testing plan for issue trouble shooting, and communication in between supply chain

and vendors. Assisting HQ technician for replicating issues, trouble shooting and verifying root

cause. Support RMA process in between customer and vendors by following Teguar SOP.

KEY RESPONSIBILITIES

• Inspection: Conducts the quality inspection for all shipments. Coordinates with

vendors and generates quality check reports. This includes for Teguar Taiwan, USA

and Europe shipments when assigned.

• Testing: Performs day-to-day support of existing product lines for issue testing and

reviewing. Participates in overall vendor site product testing for ODM/OEM

projects. This includes but is not limited to hardware, OS, drivers, images, etc.

• Process Improvement: Collaborates with suppliers/ subcontractors as well as

internal cross function team to identify areas for process improvement and

implement best practices.

• Quality Assurance: Develop and implement quality assurance processes to ensure

the delivery of high-quality products/services.

• ISO: Assisting and managing for controlling Internal and suppliers’ ISO documentation.

Audit process improvement.

• Performs other duties as assigned by management.

Requirements

EDUCATION AND/OR EXPERIENCE:

• At least a college degree (B.A.) from a four-year college or degree from community college;

or equivalent combination of education and experience. 4+ years of experience in a similar

role preferably in the IPC (industrial/medical PC) manufacturing.

REQUIREMENTS:

• A highly motivated individual who is a self-starter, doesn't require constant instruction to

learn, and is interested in continuously expanding their skill set.

• Knowledge of some of the latest technology used in computers such as display & touchscreen

technology, wireless, common input/outputs, CPU, Storage, Memory.

• Fluent in Mandarin Chinese and basic English knowledge in reading/writing/speaking.

• Ability to write routine check reports and correspondence.

• Ability to read and interpret documents such as safety rules, operating and maintenance

instructions and procedure manuals.

• Good communication and interpersonal skills to be able to effectively interact with suppliers/

subcontractors.

• Ability to work with Microsoft Word, Excel, PowerPoint, and Microsoft Outlook.

• Willing to travel abroad to suppliers/ subcontractor sites as required.

• Eagerness to learn about Teguar products and company core values.

• A true passion for learning about and leveraging new technology