Quality Improvement Facilitator (QIF)
Location: Region 3 (Cheshire / Wirral / Liverpool / Staffordshire / Birmingham)
Salary: £25,000 – £30,000 (depending on experience)
Job Type: Full-Time, Permanent
Must be a driver with access to your own vehicle. Travel is required, including occasional overnight stays.
Are you passionate about improving quality in healthcare services? Do you have a keen eye for detail and a strong understanding of regulatory standards?
We are looking for a Quality Improvement Facilitator (QIF) to support services across the region, helping drive continuous improvement and ensure the highest standards of care and compliance. This is a fantastic opportunity for someone already working in healthcare who is ready to take the next step into a quality-focused role.
We actively welcome applications from current nurses, social workers, and other healthcare professionals who understand the importance of compliance, governance and delivering outstanding care.
Support Quality & Compliance
Work closely with services to support audits, inspections and quality improvement initiatives, ensuring alignment with organisational priorities and national standards.
Drive Continuous Improvement
Analyse audit outcomes, develop action plans and support teams to implement meaningful and lasting improvements.
Collaborate Across Teams
Partner with Service Managers, Clinical Teams and senior leaders to maintain and improve service quality across the organisation.
Deliver Training & Guidance
Provide engaging training sessions (both in-person and virtual) to help teams understand best practices, regulatory expectations and quality processes.
Support Inspections & Reviews
Assist with internal inspections, medication reviews, investigations and regulatory preparation.
We’re looking for someone who is detail-oriented, proactive and passionate about quality in healthcare. You might currently be working as a:
Nurse
Social Worker
Healthcare professional in a clinical or support setting
Or in another role within health and social care
You’ll also bring:
A strong understanding of regulatory frameworks (including CQC standards)
Must have experience working within a quality setting in Adult Social Care
Excellent attention to detail and analytical skills
Confidence in supporting audits and interpreting data
Strong communication skills and the ability to influence and support teams
A genuine passion for improving services and outcomes for people
This role offers a unique opportunity to move into a quality and compliance-focused career while still making a direct impact on frontline services. You’ll be part of a supportive team, working across a variety of services, gaining exposure to audits, governance and organisational strategy.
If you're ready to use your healthcare experience in a new and rewarding way—helping services achieve and maintain outstanding standards—we’d love to hear from you.
Northern Healthcare is a specialist provider of enhanced supported living services. Our multi-disciplinary teams care for people who may need day-to-day support due to their mental health, learning disability or brain injury.
Established in 2013 with the opening of our first supported residential service, we have expanded across the UK and now have over 15 enhanced supported living facilities. We are privileged to be able to support our residents and we are dedicated to growing our reach across the UK, improving our residents’ quality of life and delivering the highest quality of care.
We work in partnership with external practitioners and community care teams to ensure robust risk management, and ultimately the best possible outcomes for all our residents.
Our aims are always as unique as each individual we support. We pride ourselves on our clinically led, recovery focused model, which provides individuals with access to high-quality nursing, occupational and psychological therapies, as well as dedicated 24-hour support. We develop care plans alongside our residents; their personal goals and aspirations are always at the heart of everything we do.
