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Mozaic (a Chapter of Arc NY) is looking for a full-time Quality Improvement Administrator who will be a member of the senior management team and Corporate Compliance Officer. This role is responsible for leading agency-wide quality improvement efforts, including identifying risk areas and developing plans to mitigate them. The Administrator oversees audits, surveys, and implementation of the agency's Quality Assurance and Improvement Plan. This position serves as a regulatory compliance resource, ensures person-centered services, and acts as a backup Agency Investigator in accordance with 624 and 625 regulations. Additionally, the Administrator serves as the agency's Privacy Officer and Corporate Compliance Officer, reporting directly to the Board of Directors.
The Quality Improvement Administrator leads agency-wide quality and compliance efforts, including audits, risk management, regulatory support, and continuous improvement initiatives. This role supports departments, monitors performance, ensures corrective actions, and serves as a liaison on quality and compliance matters. It also includes participation in agency committees, oversight of policies, and engagement with external quality networks.
As the agency's HIPAA Privacy Officer, this role is responsible for developing and implementing privacy policies, managing privacy complaints, and ensuring compliance with all regulations regarding access to and amendment of Personal Health Information (PHI). The position oversees requests from individuals, legal entities, and public authorities, ensuring all are handled according to agency policy. It also involves coordinating responses to privacy violations, maintaining Business Associate Agreements, and working with leadership to identify and mitigate HIPAA-related risks across departments.
As the Corporate Compliance Officer, this role leads the development and implementation of the agency's Corporate Compliance Plan in coordination with the Compliance Committee. Responsibilities include overseeing internal audits, ensuring effective corrective actions, and maintaining systems for identifying and addressing noncompliance. The officer also supports HIPAA policy oversight, monitors the compliance hotline, and communicates regularly with the Executive Director and Board of Directors through formal reports. Additional duties include promoting compliance awareness through initiatives like "Compliance Corner" and "Compliance Week," while ensuring ongoing adherence to all agency policies and procedures.
Bachelor's Degree in Human Services or a related field and 3 years of experience in the developmental disabilities field, or Associate's degree and 5 years of experience required. Experience with establishing standards and quality measures is recommended. Familiarity with OPWDD regulations and/or quality assurance activities preferred.
Scheduled Hours: Monday - Friday, 8 am to 4 pm
Full Time: 37.5 Hours per week
Location: 1521 Clark Street Road, Auburn, NY 13021
Pay Rate: $60,000 to $65,000
Why Choose Mozaic?
Mozaic is a not-for-profit organization based in the Finger Lakes Region, specializing in providing services and residential facilities for people with intellectual and developmental disabilities. We are a prominent advocate for supporting and improving the lives of over 2,000 people with disabilities in our area.
Mozaic is a tax exempt 501(c)(3) not-for-profit organization. We are the largest provider of services for persons with intellectual and other developmental disabilities in the Finger Lakes region of New York. Comprised of 600 dedicated staff members, we assist and support over 2,000 persons and their families throughout Cayuga, Yates and Seneca Counties.
We are a state chapter of NYSARC, Inc. and a member of the national organization, The Arc. We participate in The Collaborative of the Finger Lakes, a cooperative of 12 agencies that serve people with developmental disabilities in our area. We also are a United Way agency partner.
