Job Description

Welcome to a workplace where everyone passionately believes in one purpose!

Our company's commitment extends beyond tasks; it's about infusing every action with purpose. We are dedicated to bringing unparalleled passion and customer focus to every facet of our business, creating an environment where your contribution truly matters.

With 70 years of experience, we are the leading strategic partner, providing specialized solutions for airlines, airports, and enterprises across 21 countries throughout The Caribbean and Latin America.

At GCG, we believe the secret recipe for a perfect team blends talent, focus, and discipline. We seek these qualities in candidates eager to thrive in a diverse and multicultural environment.

Our comprehensive solutions include Sky Dining, Airport Dining, Aviation Support, and Culinary. With a team of over 5,500 highly skilled experts dedicated to excellence, we uphold the highest standards of quality and service. We are committed to elevating travel & culinary experiences for all our customer's journeys, becoming the top choice in the region.

We are seeking an experienced Food Safety & Quality Manager for our facility in Montego Bay at the Sangster International Airport.The incumbent will be required to oversee food safety, quality assurance, and regulatory compliance. The ideal candidate will have expertise in QFSM, HACCP, and audits, developing food safety programs and driving continuous improvement.

• Establish, implement, and sustain the Quality and Food Safety Management System (QFSMS) in accordance with the Food Safety Manual and applicable national regulations.
• Ensure that all processes, from the receipt of raw materials to the delivery of final products, comply with quality and food safety standards.
• Perform regular reviews and updates of policies, procedures, and manuals to ensure alignment with industry best practices and organizational standards.
• Monitor adherence to internal and external regulations, including outlined specifications and requirements.
• Lead internal audits and assist with external audits conducted to ensure compliance with quality and food safety standards.
• Create and manage corrective and preventive action plans (CAPAs) based on audit results and risk evaluations.
• Identify, evaluate, and mitigate food safety risks through a proactive risk management strategy.
• Investigate and address non-conformities, complaints, and food safety incidents, implementing preventive measures to avoid recurrence.
• Conduct root cause analysis (RCA) for significant quality or food safety deviations and promote continuous improvement initiatives.
• Create and deliver training programs on food safety, hygiene, HACCP, and quality management all levels.
• Cultivate a strong food safety culture by ensuring all are knowledgeable about and adhere to best practices in food handling and sanitation.
• Provide coaching and technical assistance to operational teams to enhance compliance and overall performance.
• Ensure that all raw materials and packaging meet company standards and food safety regulations.
• Engage in supplier qualification, audits, and performance evaluations to uphold high-quality standards.
• Collaborate with various teams to address quality issues with suppliers and ensure proper traceability.
• Serve as the primary contact for quality and food safety matters with all stakeholders.
• Address all inquiries and support compliance by aligning operations with expectations.
• Provide regular reports and insights to management regarding food safety trends, key performance indicators (KPIs), and areas needing improvement.
• Lead and support continuous improvement initiatives aimed at enhancing quality and efficiency in production processes.
• Stay informed about industry trends, new regulations, and emerging risks to proactively adapt the QFSMS.
• Collaborate with cross-functional teams to drive operational excellence and optimize food safety performance.

Embark on a journey with us, where every day brings new opportunities for growth and success. If you thrive in a dynamic environment and want to be part of a team that celebrates achievements, come, be a part of our story. Your career adventure starts here!