Job Description

Quality Excellence LeadThis role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

HPE Operations is our innovative IT services organization. It provides the expertise to advise, integrate, and accelerate our customers’ outcomes from their digital transformation. Our teams collaborate to transform insight into innovation. In today’s fast paced, hybrid IT world, being at business speed means overcoming IT complexity to match the speed of actions to the speed of opportunities. Deploy the right technology to respond quickly to market possibilities. Join us and redefine what’s next for you.

Job Family Definition:

Establishes and reports Key Performance Indicators (KPI) Performs quality analysis, inspects, root cause analysis.

Establishes Key Performance Indicators (KPIs) and reporting based on the needs of business to support strategy and overall directional improvement. Understand and validate data integrity in data and reporting systems while supporting established quality standards, performing quality analyses, inspections and root cause analysis. Conduct programs to establish process requirements, design, mapping and evaluation. Review and monitor the effectiveness of various processes through the retrieval and analysis of data. Identifies and evaluates opportunities, risk, deficiencies while working with internal departments/business units to deliver the appropriate remedies and subsequently test, track and verify the solutions. Create and deliver relevant ongoing communications and metric scorecards to respective management, program teams and business teams.

Management Level Definition:

Unique mastery and recognized authority on relevant subject matter knowledge including technologies, theories and techniques. Contributes to the development of innovative principles and ideas. Successfully operates in the most complex disciplines, in which the company must operate to be successful. Provides highly innovative solutions. Leads large, cross-division functional teams or projects that affect the organization's long-term goals and objectives. May participate in cross-division, multi-function teams. Provides mentoring and guidance to lower level employees. Routinely exercises independent judgment in developing methods, techniques and criteria for achieving objectives. Develops strategy and sets functional policy and direction. Acts as a functional manager within area of expertise but does not manage other employees as a primary job function.

What you will do:

Responsibilities:

• Develops organization-wide architectures and methodologies for the design and implementation of quality performance indicators, tools and processes for data collection, analysis and reporting across multiple platforms and organizations within the Business Unit.
• Reviews and evaluates product and solution designs and production activities for potential quality issues; provides tangible feedback based on results and root- cause analysis and designs and implements solutions to improve product quality and minimize risk of failures.
• Identifies and evaluates new technologies, process innovations, and outsourced partner relationships for alignment with strategy roadmap and business value; creates plans for integration and update into design and production architecture.
• Leverages recognized domain expertise, business acumen, and experience to influence and guide decisions of executive business leadership, outsourced manufacturing and development partners, industry standards groups, and customers.
• Provides guidance and mentoring to less- experienced staff members to set an example of quality innovation and excellence.

What you need to bring:

Education and Experience Required:

• Bachelor's or Master's degree in Quality Management, Business Management, Engineering, Computer Sciences, or equivalent.
• Lean Six Sigma or other Quality certification preferred.
• Typically 10+ years experience.

Knowledge and Skills:

• Certification in Lean Six Sigma (Green Belt / Black Belt preferred)
• Experience designing and developing data collection and analysis tools and software packages to gather, integrate and analyze data from multiple sources.
• Excellent analytical, statistical and problem solving skills.
• Extensive expertise in industry quality standards and methodologies.
• Evaluating, selecting, and creating forms of empirical and root-cause analysis, modeling and testing methodologies to validate compliance with quality standards.
• History of innovation with examples of developing new technologies and practices for quality.
• Excellent written and verbal communication skills; mastery in English and local language.
• Ability to effectively communicate quality architectures, plans, proposals, and results, and negotiate options at business unit and executive levels.

Additional Skills:

Accountability, Accountability, Active Learning, Active Listening, Bias, Business Reporting, Coaching, Compliance Management, Creativity, Critical Thinking, Data Analysis Management, Data Collection Management (Inactive), Data Controls, Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity, Personal Initiative, Policy and procedures, Process Improvements, Quality Initiatives, Regulatory Policies {+ 3 more}

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected:

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Job:

Quality

Job Level:

Master

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

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