Job Description

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

A Day in the Life

Medtronic
At Medtronic, we value what makes you unique. Be part of a company that thinks differently to solve problems, make progress, and deliver meaningful innovations.

Our Purpose
At our CQXM RPA Lab Department, in Medtronic, plc, we focus on supporting complaint handling activities, returned product analysis and complaint Investigation for a wide range of Medtronic products to ensure that customer and patient needs are met every day. Our key focus is on delivering and maintaining a high level of Quality to ensure that business and performance goals are achieved. The Quality Engineer role is critical in supporting key department metrics thus contributing to the global strategy and to deliver on our mission to contribute to human welfare by supporting the post-market activities of products that alleviate pain, restore health, and extend life.

Come for a job, stay for a career!

A Day in The Life Of:

• Ability to work within a team environment and build relationships across the organisation as well as with external stakeholders & regulatory agencies etc

• Co-ordination of complaint handling Analysis and Investigation activities for a wide range of Medtronic products including receipt and documenting of incoming complaint devices relating to events

• Perform analysis and investigation, and laboratory duties related to the complaint Analysis and Investigation activities. Assisting in test procedure development and non-routine analyses relating to root cause investigations

• Co-ordination of cross-functional activities in the investigation of customer complaints and determination of root cause

• Possess an awareness of the manufacturing process and final products, including terminology associated with the product use and failure modes typically experienced by the customer

• Conduct laboratory support functions, Performs and coordinate instrument maintenance, calibration and alignment checks

• Communicate key information including escalation of Quality Issues to the CQXM Management and key extended post market quality teams & functional management to ensure full engagement &alignment

• Contribute to continuous improvement activities to support the role out of cell operating systems and principles within the CQXM department. Delivering cost-down through innovative solutions

• Ensures that corrective measures meet acceptable reliability standards and that documentation is compliant with requirements

• Support new product launch as part of the Product Development Process ensuring that CQXM requirements are included in the process

• Ensure compliance to all applicable department, site-wide procedures and regulations. Support Internal and External audit preparation and activity which includes application and maintenance of quality standards for all activities associated

• Train and support new analysts

Key Skills & Experience

• Min of a bachelor’s degree (Level 8 NFQ) in a relevant technical discipline (e.g., Engineering, Science)

• Experience in a medical device or related environment desirable

• Strong interpersonal, communication and organizational skills

• Practical working knowledge of statistical data analysis, problem solving and quality improvement tools and techniques preferable

• Technical writing skills

• Ability to multi-task and to take initiative is essential

• Effective time management skills

• Builds and maintains positive relationships with others; shows respect and consideration for others

Medtronic offer a competitive salary and flexible Benefits Package

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

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We are aware of phishing scams targeting job seekers. Please keep the following in mind:

Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses.

Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate.

If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments.

If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at AskHR@medtronic.com

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Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

Pay range / Rango salarial / Intervalo salarial /Fascia retributiva / Tranche de salaire / Gehaltsband / Salaribereik: Ireland: 41,600.00 EUR - 62,400.00 EUR | This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).