Job Description

Quality Management Systems

• Maintain and improve the Quality Management System in compliance with:
• Develop, review, and control quality procedures, work instructions, forms, and records.
• Coordinate management review activities and monitor quality system performance metrics.
• Ensure document control processes are effective and compliant.

Internal & External Audits

• Plan, conduct, and coordinate:
• Serve as primary contact during customer and third-party certification audits.
• Lead audit response activities and verify implementation of corrective actions.

Customer and Supplier Quality Support

• Assist with supplier quality system development and compliance activities.
• Review customer quality requirements and ensure deployment throughout the organization.

APQP and Launch Support

• Support Advanced Product Quality Planning (APQP) activities.
• Participate in:

Training and Development

• Train employees on quality system requirements and procedures.
• Develop awareness of quality standards throughout the organization.
• Mentor cross-functional teams in problem-solving and quality methodologies.

Qualifications Required:

• Bachelor’s degree, preferably in Engineering or other technically related fields plus two (2) years relevant experience or Associate's degree with minimum four (4) years relevant experience.
• Experience in maintaining an IATF 16949-certified Quality Management System
• Strong written and verbal communication skills.
• Demonstrate leadership ability and the ability to work within a team.
• Must be proficient in the use of business software such as Excel, Word, and MS-Outlook. Must have a demonstrated ability to apply inferential and deductive reasoning.

Qualifications Desired:

• Two years technical support experience in manufacturing
• Two years automotive manufacturing experience
• Lead Auditor Certification (IATF 16949 or ISO 9001)
• Six-Sigma Certification (Greenbelt or Black Belt)
• Training and experience in disciplined problem-solving techniques (Ex: 5-Why; 8-D; DMEAC)

Other Requirements:

• Ability to frequently walk, stand, climb stairs and ladders, and access all areas of a manufacturing facility.
• Ability to work in varying manufacturing environments, including exposure to heat, noise, dust, vibration, and outdoor weather conditions.
• Ability to wear and utilize required personal protective equipment (PPE) and respond to operational or emergency situations as needed.

We offer an excellent compensation and benefits package, which includes 401k, medical, dental, vision, life insurance, company paid holidays, paid vacations, and education assistance.

NSG Group/Pilkington is an equal opportunity employer; M/F/D/V encouraged to apply. Qualified candidates will receive consideration without regard to age, race, color, religion, gender, sexual orientation, disability, or national origin. Applicants have the option to confidentially self-identify or not self-identify when applying.