We are seeking a Data Quality Engineer to help ensure the quality, reliability, and performance Health Data products to provide ready-to-use, easily consumable, trusted data set to support the AI and analytics use cases required to drive Manulife’s Health business ambition. This role is critical in enabling business units to innovate faster, optimize operations, and deliver localized analytics and AI capabilities. The successful candidate will participate in regional health strategic initiatives such as Provider Management Solutions, Health KPIs and Claim Driver analyses/automation, and other Regional/Local Health Analytics/AI use cases that require a common health data model.
As part of ADO, you will have the opportunity to:
· Support the QA strategy and execution plan to ensure the accuracy, completeness, consistency, timeliness, and reliability of health data products relating to provider networks, claims efficiency, and care quality within our health insurance businesses and provide insights to support contract/negotiation strategy, network optimization, medical cost management, and fraud, waste, abuse identifications
1.1.2.2 Testing Execution & Automation
· Develop, execute, and maintain manual and automated test cases for data pipelines, APIs, reports, dashboards, and analytical datasets.
· Validate source-to-target mappings, data transformations, business rules, calculations, and reconciliations to ensure data accuracy and consistency.
· Build and enhance automated testing frameworks and scripts to support CI/CD and continuous testing practices.
· Prepare and manage test data, analyze test results, investigate defects, and partner with delivery teams to resolve issues.
· Perform integration, regression, end-to-end, performance, and data quality testing to ensure reliable delivery of data products and analytics solutions.
1.1.2.3 Quality Governance & Process Improvement
· Define, monitor, and report key quality metrics, including data accuracy, completeness, defect trends, and test coverage.
· Support quality audits, governance reviews, and compliance activities to ensure adherence to established standards and controls.
· Develop quality dashboards and reporting to provide visibility into data quality performance and testing effectiveness.
· Drive adoption of quality-by-design principles, testing best practices, and automation across the data and AI delivery lifecycle.
· Identify opportunities to improve testing efficiency, data quality, and delivery outcomes through continuous process improvement.
o Proficient in Data Manipulation, Data Analysis, Data Warehousing, Data Mining & Extraction, Data Visualization, and ETL processes
o Proficiency in tools such as Power BI, SQL, Python, R, Spark, and Excel for data querying, manipulation and analysis
o Experience with big data tools such as ADLS, Data Factory, DataBricks, etc
o Ability to interpret and translate terminology between technical and business users
o Collaborate with geographically and culturally diverse teams across various regions.
o Self-sufficient and self-motivated
o Strong analytical and problem-solving skills
o Proficient written and oral communication skills in the English language
o Project management experience is an advantage.
o Experience in working on Agile projects is an advantage.
o Understanding of the insurance and/or financial industry is an asset
When you join our team:
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.
Hybrid
Manulife is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, we operate as Manulife across our offices in Canada, Asia, and Europe, and primarily as John Hancock in the United States. We have more than 40,000 employees, over 116,000 agents serving ~34 million customers worldwide, and over $1.3 trillion in assets under management and administration.
Visit www.Manulife.com to find out more.
For Manulife terms of use, please visit http://bit.ly/SM_Terms
