Join AJW Group and play a key role in our Technical, Quality, and Compliance Team. Reporting to the Head of Quality, you'll develop processes, ensure regulatory compliance, and support warehouse efficiency while maintaining high safety and airworthiness standards to meet client expectations.
Key Duties:
Investigate customer complaints, identify root causes, and implement corrective actions.
Coordinate with auditors and customers to ensure regulatory compliance.
Maintain awareness of regulatory changes, communicate updates, and support implementation
Ensure data accuracy within the Quality Management System.
Conduct PBH customer QMS feedback as per contracts.
Enhance component and service quality, improving customer satisfaction.
Manage NCRs, ensuring thorough investigation and reporting.
Conduct internal and external compliance audits.
Respond to compliance requests accurately and promptly.
Promote a Quality Culture and drive continuous improvement.
Prepare investigation reports and develop new processes.
Manage and review approved supplier lists for compliance.
Ideally from a mechanical, electrical, or engineering background.
Strong IT skills (MS Office) with the ability to create reports and presentations.
Experience managing multiple projects and meeting deadlines.
Strong analytical and problem-solving skills, including root cause analysis.
Fluent in business English, with excellent communication and documentation skills.
Strong interpersonal and collaborative abilities.
Experience in quality roles, including audits to recognized standards.
Knowledge of quality standards (ISO9001, AS9100, ASA100, EASA/CAA Part 145 or equivalent).
At AJW, we’re more than just a business—we’re a global team shaping the future of aviation. We connect, supply, and deliver to keep the world moving, and we invest in the people who make it happen. When you join us, you’ll be part of an innovative, supportive, and inclusive workplace where you can grow and thrive. Here’s what we offer:
A team fun budget to bring colleagues together.
Free access to LinkedIn Learning to support your development.
Opportunities to take part in charity events, volunteering, and community projects
A modern office with an onsite gym, bike-to-work scheme, and a great restaurant.
A discretionary bonus and private healthcare
Relocation support if you're moving closer to our HQ.
We encourage five days a week in the office to strengthen teamwork, collaboration, and development. However, we understand personal circumstances vary, and we support flexibility where needed. Some roles may require more in-office presence to meet business needs, but we’re committed to finding the right balance for our team.
Watch the video below to discover who we are, what we do, and why AJW could be the perfect place for your next career move.
To recruitment agencies: AJW Group will not accept unsolicited or speculative agency CV’S and will not be responsible for any fees related to unsolicited CVs.
AJW Group is a world-leading independent component parts, repair and supply-chain solutions provider, transforming efficiency in commercial, business, and defence aviation.
The company has established mutually beneficial, trusted partnerships to transform aviation efficiency, utilising its extensive vendor supply chain to lead the industry, increasing efficiency and customer value.
A key part of AJW Group is AJW Technique (AJWT), a 220,000 sq. ft. state-of-the-art component MRO facility based in Montreal, Canada. An additional MRO hub, AJWT Europe, opened in October 2021.
Core service areas include: part sales and support, contracted component support, component MRO, supply-chain solutions, asset management, engine services, aircraft interiors, battery repair and overhaul, and leasing of aircraft spare parts and engines.
AJW has operational hubs and local offices across Africa, Asia Pacific, China, CIS, Europe, Latin America, Middle East, and North America.
AJW Group offers 24/7/365 support and operates an outstanding Aircraft On Ground (AOG) service.
