Job Description

Responsible for developing quality documentation, facilitating continuous improvements, and working with suppliers and customers to resolve quality or system issues.

Essential Job Functions include, but not limited to, the following:

General:

• Develop APQP documentation to support the Product Realization Process in accordance with customer requirements, e.g. FMEA, MSA, SPC, PPAP, etc.
• Maintain required documentation that meets the Shape Corp specifications for Document Control and retrievability.
• Interface with customer personnel and facilitate the resolution of quality issues and concerns.
• Participate in the development and maintenance of formal quality systems, e.g. ISO 9001 & IATF 16949.
• Identify and train a back-up(s) to manage key tasks when absent.
• Additional functions not specifically outlined in this position description as directed by the leader.

Launch Quality:

• Plan, support, and implement total quality management in support of zero safe launch findings at pre and post SOP.
• Ensure that appropriate inspection plans and containment plans are in place for the process value stream.
• Confirm product quality through confirmation phase exit.
• Initiate control plans and training for inspection and gage instructions in accordance with Shape and customer specific requirements.
• Develop and control all APQP documents through PPAP approval for new program launches.
• Execute PPAP submission and approval as required for customer initiated product changes.
• Understand and provide interpretation of customer specific requirements.
• Participate in GD&T development through the DFM process.
• Responsible for all aspects of gage procurement, including gage quoting, design approval, and customer approval.
• Responsible for supplier gage design approval, PPAP review and approval.

Manufacturing Quality:

• Maintain APQP documentation to support of the manufacturing process and in accordance with Customer requirements, e.g. FMEA, MSA, SPC, PPAP, etc.
• Facilitate product and process change notification according to AIAG and customer specific requirements.
• Provide training to operators for current procedures relating to control plans, inspection and gage instructions
• Analyze and interpret GD&T data.
• Ensure compliance to process control plan requirements.
• Lead problem solving efforts relating to production quality issues.
• Initiate actions to overcome obstacles as they are encountered and prevent potential quality problems using problem solving tools.
• Initiate interim and containment countermeasures relating to quality issues.
• Design, specifies and implements quality control sampling systems, testing mechanisms, and equipment.
• Serve as a liaison and coordinates activities with external providers as required.

Supplier Quality:

• Facilitate activates with external providers related to quality issues.
• Liase with launch or manufacturing quality when suppliers provide notification of real or potential quality issues.
• Interface with external provider personnel and facilitate the resolution of quality issues and concerns.
• Ensure external provider interim and containment countermeasures relating to quality issues.
• Interface with Shape quality department to facilitate product and system continuous improvement activities with external providers.
• Communicate Shape quality requirements to external providers.
• Provide training and development opportunities to external providers in support of Shape and customer specific requirements.
• Monitor supplier performance and facilitate development plans.
• Perform assessments and audits of external providers according to ISO 9001, IATF 16949 and customer specific requirements.
• Provide input into the selection of external providers.

Qualifications

Position Skills and Experience Requirements:

To perform this job successfully, an individual must be able to perform each essential duty effectively. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

• Bachelor’s of Science in Engineering or related field or a minimum of 3 years of experience preferably in an automotive manufacturing environment. Equivalent work experience or certification may be substituted for a degree.
• Proficient in GD&T and tolerance stack up applications.
• Knowledge in customer specific Program Development, e.g., AIAG Automotive Core Tools.
• Basic knowledge of Quality Management Systems, e.g., ISO9001, TS16949 and ITF16949.
• Experience with Product Warranty documentation.
• Proficient in Project Management using Microsoft applications.
• Strong verbal and written communication skills.
• Strong analytical and problem solving skills.
• Willingness to travel domestically and internationally as required.