What you´ll do

• Responsible for following up key account customer quality improvement initiative and troubleshooting, driving internal team continuous improvement. Including typical issue root cause analysis driven. Work closely with PD, AE, sales to troubleshooting the issues. On site customer supporting if necessary.
  
• Support with quality team to move forward the product quality, process quality improvement & ensure the NPI & MOC projects quality kept at high level.
  
• Solid in 8D/ A3/ 6 Sigma & 5why quality tools in problem solving, solving customer complaints and improve the process quality in meantime.
  
• Monitor products critical properties SPC trend and QC performance and work with PE/Production to take proactive actions, to reduce COPQ and off spec rate.
  
• Other tasks what are assigned by leaders in quality scope.

What makes you a good fit

• Bachelor or above is necessary & Chemical/ Electronics / Automotive related Industry.
• Practiced English skills.
  
• Good communication skills, logicality and stress resistance.
  
• Stronger willingness to learn and high teamwork spirit.
  
• IATF16949 , Five quality management tool, 8D/ A3 is preferred.
  

Some perks of joining Henkel

• Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year
• Diverse national and international growth opportunities
• Global wellbeing standards with health and preventive care programs
• Gender-neutral parental leave for a minimum of 8 weeks
• Employee Share Plan with voluntary investment and Henkel matching shares
• Comprehensive Group Insurance Scheme
• Annual Physical Examination
• Flexible Benefits cover for dependents
• Company Products Discount

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.