Job Description

Key Responsibilities

Quality Systems & Compliance

• Ensure compliance with BOS, ISO/TS 16949, IATF requirements, and customespecific standards.
• Understand plant and customer KPIs and collaborate with cross-functional teams to meet or exceed targets.
• Participate in Layered Process Audits (LPA) as required

Continuous Improvement

• Drive continuous improvement across all production quality deliverables
• Support advancement of Operation Description Sheets (ODS)
• Identify and apply appropriate statistical tools; mentor team members on their proper use.

Advanced Quality Planning & Documentation

• Support PPAP preparation and submission
• Obtain internal approvals prior to customer submission
• Develop and maintain:

• Control Plans
• PFMEA (with Manufacturing Engineering support)
• Inspection and containment plans

• Complete all customer-specific Advanced Product Quality Planning (APQP) requirements.

Customer Interface & Issue Resolution

• Serve as the primary point of contact for assigned customers regarding quality concerns
• Communicate effectively between customers and plant operations
• Visit customer sites as needed
• Initiate and manage Quality Alerts through closure
• Analyze returned materials and ensure root cause identification and corrective action implementation.

Problem Solving & Corrective Actions

• Lead root cause analysis and corrective/preventive action processes
• Prepare and submit 8D reports to customers in a timely manner
• Conduct capability studies and ensure compliance with customer and internal
requirements

Supplier & Quality Documentation

• Ensure proper preparation and submission of required documentation, including:

• Part Submission Warrant (PSW)
• Design records (drawings, specifications, materials)
• Process flow diagrams
• PFMEA
• Control plans
• Dimensional results and sample submissions

Systems & Tools

• Utilize customer-specific systems and reporting tools
• Maintain accurate records and documentation for quality processes

Qualifications

Education

• Bachelor's degree in Engineering or a related field, or equivalent work experience

Experience

• Minimum of 3+ years of experience in a Quality Engineering or related role
• At least 2 years of automotive industry experience required
• Seating experience is a strong plus

Skills & Competencies
Strong knowledge of:

• ISO/TS 16949 / IATF standards

• PPAP, PFMEA, Control Plans

• 8D problem-solving methodology

• Continuous improvement methodologies

• Proficient in Microsoft Office Suite (especially Excel)
• Strong analytical, problem-solving, and communication skills
• Ability to work cross-functionally and manage customer relationships

Certifications (Preferred)
• Lean Certification
• Problem-Solving Certification
• Kaizen Certification

Work Schedule
• 1st Shift: Monday–Friday, 6:00 AM – 2:30 P

PRIMARY LOCATION

Bridgewater Interiors III