Job Description

Company Profile
80 years and countless innovations later, JCB is the world’s largest privately-owned manufacturer of construction and agricultural equipment. At 23 plants spanning four continents—and countries including the United States, the United Kingdom, India and Brazil—JCB manufactures a range of more than 300 products including Loadall telescopic handlers, backhoe loaders, excavators, wheel loaders, compact excavators, skid steer loaders, compact track loaders, Access aerial work platforms, rough terrain forklifts, and Fastrac tractors.

JCB people are at the heart of our business and as a family-owned business we answer to our customers, not a group of shareholders. That freedom allows us to concentrate on developing the latest technologies and incorporating them into our equipment. We focus on what our customer needs on the jobsite – a machine that holds up in the toughest environment and increases their productivity.

At JCB, we stand behind our products – and our name.

Position Purpose
This position is responsible for the coordination of planning, execution, operation and maintenance of quality system procedures and standards for the JCB North America manufacturing facility.  This individual will drive and have ownership of identifying opportunities for product and process improvement and lead quality improvement activities with cross functional teams.

Position Type: Full Time, Exempt

Major Tasks, Responsibilities & Key Accountabilities
Establish quality standards that address tightening, fits, finish, functional testing, visual, etc. for all products produced in the manufacturing processes.
Lead the ISO 9001 management system
Manage product quality programs / projects
Create, set up and audit manufacturing processes and changes to ensure conformance with process control procedures, quality standards and engineering specifications
Develop process for on and offline inspections
Create and implement necessary changes to ensure quality standards are met
Provide training to ensure that proper procedures are followed
Ensure system conform to applicable ISO 9000 standards
Responsible for aftermarket testing and warranty data
Routinely offer suggestions to improve quality through design based on all of the above
Create process improvement communication channels across the manufacturing functions
Champion continuous process improvement amongst teams and its team members
Proactively assist the organization in meeting its objectives
Other duties as assigned
Minimum Qualifications
Must pass any drug screens, background checks and any pre-employments tests as applicable.
Bachelor’s degree in engineering or similar from an accredited college or university
3+ years of quality experience in a manufacturing environment
5S lean manufacturing and six sigma certified

Preferred Qualifications
Master’s degree in engineering or related field
5+ years of quality experience in a manufacturing environment in a related industry

Knowledge, Skills, Abilities & Competencies
Proficiency with Microsoft Word, Excel and SAP
Highly motivated self-starter
Strong analytical skills with a practical balance of “shop floor” experience
Ability to be a process improvement champion
Demonstrated ability to influence change
Ability to work cross-functionally
Knowledge and ability to lead cross-functional teams and initiatives
Work with minimal supervision
Ability to delegate work
Assist with maintaining ISO 9000 system
Effective verbal and written communication skills
Must wear Personal Protective Equipment as required

Job Conditions
Both office environment and occasionally manufacturing/factory environment
Subject to noise and temperature changes

Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to:
Sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
The employee is occasionally required to stand and walk.
The employee must frequently lift and/or move up to 10 pounds.
Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.

JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. EEO EMPLOYER/VET/DISABLED.

JCB Inc. is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S. which can be found through our website at https://www.jcb.com/en-gb/about/careers.

Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.