Job Description

This position works under the guidance of the Quality Manager and is responsible for supporting improvements in product quality and first pass yield. This is accomplished by identifying quality improvement opportunities, collecting Statistical Process Control (SPC) data, and assisting the quality and production team members with projects related to eliminating in process defects and performing root cause analysis of customer quality complaints. Quality Engineer helps develop corrective actions, continuous improvement projects, and participates or leads in their completion. Corrective actions and continuous improvement projects to be designed to improve first part yield (FPY) in each department of the production facilities by collecting and analyzing data specific to various steps of the process; and helping complete the appropriate problem-solving methodology to implement those improvements.

CORE FUNCTIONS

• Identify and lead projects in facilities to implement corrective actions that are sustainable to resolve process defects and customer quality issues.
• Seek out areas to improve quality and function in facilities.
• Collect, analyze, and report real time data related to defect improvement projects and provide support for facility improvement initiatives.
• Manage the collection of analysis of SPC data.
• Monitor incoming material quality and conduct discussions and visits with vendors when quality issues arise on purchased product.
• Drive corrective actions related to incoming materials.
• Conduct and lead continuous improvement projects in multiple facilities and ensure correct documentation is completed to support outcomes.
• Promote the use of SPC techniques to help reduce variability and achieve process control.
• Provide support to the production team in the implementation of changes to drive quality improvements.
• Provide New Product Development support by participating in Process and Design FMEA (Failure Modes and Effects Analysis).
• Prepare PPAP (Production Part Approval Process) requests for supplier submission and their subsequent review when received from suppliers.
• Conduct First Article piece part Inspections for Prototype and First Production Run of new components.

QUALIFICATIONS & REQUIREMENTS

Education and Experience

• Bachelor’s degree in Engineering, Quality or related field required.
• 3+ years of related experience in engineering or quality required.
• Experience conducting and designing design of experiments and Gage repair and replace.
• SPC experience and knowledge of SPC tools required.

Required Licenses

• Certified Quality Engineer (CQE) certification preferred.

Skills, Abilities, and Knowledge

• Skilled in Microsoft Office.
• Ability to add, subtract, multiply, and divide using whole numbers.
• Ability to calculate percentages, basis points, and solve for unknown.
• Skilled in statistical analysis.
• Ability to work through corrective action process utilizing data to drive decision making.
• Ability to solve complex problems and complete tasks.
• Ability to guide a team toward a consensus solution.
• Skilled in statistical software experience preferred.
• Skilled in Mini-tab analytical software is a plus.

Travel

• Occasional travel may be required.

COMPETENCIES

• Analytical – Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures.
• Innovative – Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas.
• Judgement - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
• Motivation – Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.
• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to other views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone’s efforts to succeed.

SUPERVISOR RESPONSIBILITIES

• This position does not include any supervisor responsibilities.

PHYSICAL REQUIREMENTS

• This position is subject to light work; Exerting up to 20 pounds of force occasionally and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls require exertion of force greater than that for Sedentary Work and the worker sits most of the time, the job is rated for light work.

Physical Activities

• Reaching, Standing, Walking, Lifting, Grasping, Feeling, Talking and Hearing.

Visual Acuity

• The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading; visual inspection involving small defects, small parts and/or operation of machines (including inspection); using measurement devices; and/or assembly of fabrication of parts at distances close to the eyes.

Working Conditions

• This position operates in a professional office environment. This role will take trips to shop floor as needed and will be subject to inside and outside environmental conditions, including heat, noise, vibration, and hazards from a production-based environment.

RealTruck is the premier manufacturer and digital destination of accessories for truck, Jeep®, Bronco® and off-road enthusiasts around the world. Globally headquartered in Ann Arbor, Michigan, RealTruck’s 6,000+ associates operate from 35+ facilities across four continents. RealTruck’s industry leading product portfolio, which includes the Husky Liners total vehicle protection brand, boasts over 1,000 patents and pending applications. The company’s omni-channel retail approach delivers a seamless consumer experience online at RealTruck.com, as well as through its 12,000+ dealer network and automotive (OEM) partnerships.