Are you passionate about driving product quality and turning customer feedback into measurable process improvements? Then join us in our mission to pioneer smarter solutions for moving and transforming water, reducing energy consumption, and enhancing quality of life for people.

As our new Quality Engineer, you will be managing customer complaints end-to-end, analyzing quality performance data, and championing continuous improvement across manufacturing processes to elevate customer satisfaction. You'll be part of a diverse, supportive and inclusive culture, that celebrates our differences and puts people first by fostering growth, well-being, and a sense of belonging.

What you will be doing

As a key part of the Quality team, you'll create impact by Driving preventive quality culture and process excellence that directly improves customer satisfaction and manufacturing performance across Grundfos operations.

Your main responsibilities include:

• Lead the management and timely closure of customer complaints using 8D and QIP methodologies, tracking CQI and IQI performance indicators
• Collect, analyze, and report key quality performance data (FTT, Scrap, Kaizen) to identify issues and drive process improvements internally and across sister companies
• Oversee implementation of SCC, Control Plans, and Work Instructions while ensuring continuous improvement of these processes
• Conduct regular customer visits to understand quality expectations and develop actionable improvement plans based on their feedback
• Develop quality plans for new product introductions, ensuring project key requirements are met through APQP and PPAP disciplines
• Mentor new employees and quality technicians on customer quality knowledge and the application of quality tools such as 8D, QIP, and 5W2H

What makes you a great fit

Above all, you are a detail-oriented quality professional with 3+ years of manufacturing experience, deep expertise in quality management systems, and the communication skills to bridge customer expectations with production realities. We would also imagine that you have:

• 3+ years of quality engineering experience in manufacturing (equipment, facilities, or automotive industries), with a degree in engineering or automation
• Strong knowledge of ISO 9001 quality management systems and hands-on experience with FMEA, Control Plans, SPC, 8D, APQP, PPAP, MSA, and PDCA
• Ability to read and understand mechanical drawings
• Fluent in written and spoken English with strong communication and teamwork skills

It is a plus if you also:

• Experience with IATF 16949 and VDA 6.3 audit standards
• CMM measurement skills and assembly process experience
• 6-Sigma project experience (Green Belt or above)

Why you will love working here

We care! Day to day, you can look forward to:

• A working environment built around your needs, with flexible hours, home working opportunities and parental support.
• Annual bonuses, health insurance and a strong focus on well-being activities.
• Three days' additional paid leave for volunteering in your community.
• Access to on-demand training and learning sessions and carefully structured programmes to pursue personal and professional development opportunities.

We are inclusive! Celebrating and valuing our differences helps us see possibilities where others can't. We therefore welcome and encourage applications from all abilities, experiences, and backgrounds.

Are you ready to unlock possibilities at Grundfos? Apply today!

To get to know us better, follow us on LinkedIn or visit grundfos.com