Job Description

At Symmons we are dedicated to delivering excellence in every aspect of our business. Our success is driven by our commitment to our core values: being customer-focused, embracing a can-do attitude, demonstrating resilience, and always striving to win as a team. We believe in fostering a positive and collaborative work environment where every team member can thrive and contribute to our shared goals.

The Opportunity:

We are seeking a dynamic and motivated Quality Engineer to join our team. In this role, you will play a crucial part in helping us achieve our mission by putting our core values into action every day. If you are passionate about providing exceptional service, thrive in a fast-paced environment, and are ready to make a significant impact, we want to hear from you!

In this role, you will be responsible for representing the company’s quality interests by ensuring products and processes meet established standards of excellence This role partners closely with Manufacturing and Engineering to identify opportunities for improvement, apply structured problem-solving methodologies, and utilize statistical analysis to drive data-informed decisions The position plays a key role in maintaining and enhancing quality assurance systems and establishing efficient, scalable quality control processes that support operational performance and customer satisfaction.

Responsibilities

• Support the goals of the Quality Department and company-wide Continuous Improvement initiatives by actively contributing ideas, participating on cross-functional teams, and assisting with implementation of improvement projects.
• Develop, revise, and maintain quality standards and procedures for processing materials into finished and semi-finished products.
• Implement and sustain inspection, testing, and evaluation methods to ensure product quality, consistency, and compliance with specifications.
• Prepare and maintain documentation for inspection and testing procedures
• Conducts root cause analysis for customer complaints or returned products and proposes corrective/preventative actions.
• Assist with internal and external quality audits, including customer audits, to ensure compliance with applicable standards and maintain approved supplier status.
• Analyze production processes and quality data to identify trends, variances, and opportunities for improvement.
• Collaborate with Manufacturing and Engineering teams to improve process capability, reduce defects, and enhance overall product quality.
• Utilize statistical tools and methodologies (e.g., SPC, Six Sigma) to monitor and improve process performance.
• Promote a culture of quality, accountability, and continuous improvement across the organization.

Qualifications

• Bachelor of Science Degree in Engineering or Mathematics or a related technical field required.
• 0-2 years of quality assurance experience in a manufacturing environment
• Understanding of basic statistical analysis required
• Proficiency in Microsoft Office applications required
• Effective written and verbal communication skills with the ability to collaborate across functions.
• Basic understanding of measurement hand tools, calipers, micrometers, etc. required
• Requires knowledge of Six Sigma, SPC and/or ISO process control.
• Ability to develop product sampling and test plans required
• Experience with statistical software (i.e. Minitab) preferred
• Experience working in problem solving teams (i.e. Material Review Board) desired
• Ability to work independently and within cross-functional teams in a fast-paced environment.
• Knowledge of PPAP, PFMEA, and control plans preferred
• Ability to lift and carry up to 35 lbs.

In 1939, Paul Symmons advanced the plumbing industry by inventing the first anti-scald, pressure-balancing valve. 87 years later his legacy lives on through the Temptrol® valve, which is still made right here in the USA.

While the vision of Paul Symmons is never out of sight, we’re constantly pressing forward, challenging ourselves and the industry to be better… to do better. As we design and redesign the minute details, we’re also conscious of the bigger things, like water conservation, and energy reduction, and global impact.

That’s what we do here at Symmons – we make things right.

Headquartered in Braintree, MA, Symmons is a privately held company with regional sales offices and local representatives located throughout the United States and Canada. For more information, please visit www.symmons.com.

Symmons offers a competitive compensation package including excellent benefits and a 401k plan with 100% match up to the first 6% of eligible wages with immediate vesting. The pay range reflects our good faith estimate at the time of posting and does not guarantee a specific wage. Actual pay will depend on skills, experience, and other job-related factors.

If you are ready to bring your passion, skills, and can-do attitude to Symmons, we invite you to apply for this exciting opportunity. Please submit your application/resume at: https://careers-symmons.icims.com