Job Description

Essential Functions (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

• Develop and maintain quality system related procedures.
• Develop and execute training, including competence assessment, for quality-related processes and procedures
• Create, review and approve Engineering and Manufacturing Change Orders
• Work cross-functionally to conduct root cause investigation, action planning and verification of effectiveness for CAPA
• Work with manufacturing, supply chain, engineering, and others to solve internal and external supplier quality issues; investigate non-conforming product and recommend disposition
• Design, supervise, and perform quality methods such as failure mode effects analysis and statistical process control
• Establish and maintain systems/methods to monitor incoming, in-process and shipped product quality to ensure safety and performance, identify trends and drive improvements
• Communicate with local, global and corporate functions and customers, as needed, to resolve system and product quality issues, including customer complaints
• Drive Quality Planning Process including FMEA (Risk Management), Control Plan and Process Audit, etc.
• Establish and maintain inspection procedures based on the material/product specifications and customer requirements

Competencies (Knowledge and Skills needed for this position.):

• Strong verbal and written communication skills
• Problem solving skills
• Detail oriented
• Root cause analysis
• Risk assessments
• Excellent organizations skills to manage multiple priorities
• Self-directed
• Drive continuous improvement throughout the organization

Desired Qualifications:

Required Education

Bachelor’s Degree in Engineering or equivalent experience.

Experience

• 2+ years related work experience: (Quality Engineering, Quality Control, Quality Improvement Projects, Root Cause Analysis, CAPA) preferred.
• Experience in Medical Device Manufacturing, ISO 13485, highly preferred.

Other Information:

Direct reports N/A

Indirect reports N/A

Working Environment Manufacturing facility and office environment.

Physical Demands Sitting, standing, lifting, bending, reaching, no more than 20 lbs.

Position Type and Expected Hours of Work Full-time position (Monday-Friday).

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

About Us

GN brings people closer through our leading intelligent hearing, audio, video, and gaming solutions. Inspired by people and driven by innovation, we deliver technology that enhance the senses of hearing and sight. We help people with hearing loss overcome real-life challenges, improve communication and collaboration for businesses, and provide great experiences for audio and gaming enthusiasts.

What We Offer
We value our employees and offer competitive wages and benefits including:
- Generous Benefits including PTO and Paid Holidays
- 401k with Company match
- Paid Parental Leave & Transition Back to Work Benefits
- Company HSA Contributions
- Discounted GN Group products

We encourage you to apply

Even if you don’t match all the above-mentioned skills, we will gladly receive your application if you think you have transferrable skills. We highly value a mindset, motivation, and energy, that aligns with our core values, to not only ensure growth for you, but for your team and the wider GN organization as well.

We are committed to an inclusive recruitment process

GN welcomes applicants from all backgrounds and applicants will receive equal consideration for employment. We make life sound better by developing intelligent sound solutions that transform lives through the power of sound, enabling you to hear more, do more & be more than you ever thought possible. Our integrated headset and communications solutions assist professionals in all types of businesses in being more productive. Our wireless headsets are designed to fit any lifestyle - from sports enthusiasts to commuters and office workers. GN operates in more than 90 countries across the world. Founded in 1869, GN has more than 7,000 employees today.

Pay Transparency Notice:

Depending on your work location, the target annual salary for this position can range from $80,000 to $95,000 /yr. In addition, you may be eligible for a discretionary bonus. Compensation for roles at GN depend on a wide array of factors including but not limited to location, role, skill set, and level of experience. To remain competitive, GN offers a competitive benefits package, including annual bonuses, health insurance, a 401(k) plan, paid time off and paid holidays.

GN participates in E-Verify. View the E-Verify poster here View the Right to Work poster here

Disability Accommodation

If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail bloomington-humanresources@gnresound.com This email is provided for the purpose of supporting applicants who have a disability that prevents them from being able to apply online. Only emails received for this purpose will be returned. Emails left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.