Job Description

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The Quality Engineer is responsible for ensuring compliance with customer and internal quality requirements, supporting new product launches, and driving continuous improvement initiatives. This role plays a key part in APQP activities, customer interaction, problem-solving, and maintaining quality system standards (IATF/VDA).

Main Responsibilities and Activities

• Ensure compliance with quality objectives aligned with corporate policies and KPIs (e.g., scrap, customer complaints, RFT).
• Lead and support problem-solving activities (8D, root cause analysis) for internal and customer issues.
• Act as primary point of contact with customers for quality-related topics, including rejections and complaints.
• Develop, implement, and track corrective and preventive action plans
• Participate actively in new product launches, ensuring quality deliverables are completed on time.
• Lead and support APQP activities, including documentation from development through production handover.
• Ensure full compliance and execution of PPAP submissions (internal and suppliers).
• Develop and maintain control plans, including pre-launch control plans.
• Analyze statistical data related to product and process characteristics as required.
• Participate in internal and external audits and ensure compliance with IATF 16949 and VDA standards
• Maintain and update quality documentation and ensure system compliance.
• Monitor customer portals and track company performance on quality metrics.
• Provide regular quality reports (weekly/monthly) to management.
• Lead and supervise internal/resident auditors, including those located at customer sites.
• Support supplier quality activities, including evaluations and visits when required.
• Investigate customer complaints and ensure timely resolution while maintaining strong customer relationships.
• Ensure documentation of lessons learned and implementation of risk mitigation actions.
• Support environmental compliance by following company policies and promoting best practices.

Education/Experience/Skills

• A bachelor's degree in a technical field or related area, or equivalent experience is preferred.
• At least 3 years of experience managing quality systems, procedures, and practices for an automotive supplier in a manufacturing environment.
• Sotrong Knowledge of:
  • APPQP/PPAP
  • CoreTools (FMEA, Control Plan, SPC; MSA)
  • IATF 16949/VDA 6.3 Standars
• Experience in structured problem-solving and teamwork.
• At least 3 years of experience in quality.
• Exposure to lean manufacturing disciplines.
• Ability to solve scheduling problems with both customers and suppliers.
• Experience handling customers such as DNA, Navistar, Volvo.
• Strong leadership, planning, negotiation, and problem-solving skills.
• Demonstrated use of dimensional metrology and statistical methods to diagnose and correct quality issues.
• Certification as an Internal Auditor for IATF 16949.
• Demonstrable knowledge of Core Tools (APQP, Control Plan, PPAP, FMEA, SPC, MSA).
• Demonstrable knowledge of problem-solving and issue presentation.
• Proficient in interpreting technical drawings (GD&T).

Verbal Skills

• Fluent in English, both written and spoken.
• Ability to communicate effectively with clients and company staff.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to present information effectively and respond to questions from groups of managers, employees, and customers.

Computer Skills

• Proficient in MS Office software (PowerPoint, Word, and Excel), Minitab.

CVG IS AN EQUAL OPPORTUNITY EMPLOYER

Commercial Vehicle Group, Inc (CVG) is an equal employment opportunity employer such that all qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity/expression, national origin, disability, or protected veteran status.

Visa Sponsorship

Commercial Vehicle Group, Inc (CVG) does provide sponsorship for employment visa status based on business need. However, for this role, applicants must be currently authorized to work in the country of the job posting location on a full-time basis.

No Unauthorized Referrals from Recruiters & Vendors

Please note that Commercial Vehicle Group, Inc (CVG) and any of its affiliated companies does not seek or accept unsolicited resumes or offers from third party recruiters or staffing agencies associated with any published or unpublished employment opportunities. Any unsolicited information sent to CVG will be considered as unencumbered and free from any fee or charge whatsoever. Only members of our Human Resources Team have the authority to engage or authorize recruiting services, which must be agreed upon before any resume or offer is received.

Career Scam Disclaimer

Commercial Vehicle Group (CVG) makes no representations or guarantees regarding employment opportunities listed on any third-party website. To protect against career scams, job applicants should take the necessary precautions when interviewing for and accepting employment positions allegedly offered by CVG. Applicants should never provide their national ID numbers, birth dates, credit card numbers, bank account information or other private information when communicating with prospective employers or responding to employment opportunities online. Job applicants are invited to contact CVG through CVG’s website to verify the authenticity of any employment opportunities.