Job Description

COME JOIN OUR JOURNEY!

When you join TT, you join our global community of visionaries, creators, and achievers dedicated to solving technology challenges for a sustainable world. Simply put, we are a global manufacturer with a passion for engineering advanced electronics that benefit our planet and people for future generations. We are committed to having a positive impact on the world through a culture built around safety, transparency, collaboration, and positive relationships. Our teams are fueled by performance and expertise, leading the charge in innovation, efficiency and delivering world-class customer service. Be part of the journey.

and Responsibilities

Introduction

• Working closely with the Quality Manager to improve the Business Management processes in line with the Regulatory, Customer and Business needs.
• Supporting and hosting Customer Audits and visits as well as a Customer Focal for Quality.
• Driving effective Continual Improvement activities in the Value Stream to deliver RFT and COPQ objectives – including PPAP, Control Plans, 8D RCCA.
• Deliver planned Internal Audits to support annual internal audit plan and manage non-conformances to completion on time.
• Drive improvements in the Quality Culture.
• Quality Training.
• Deliver the Value Stream Quality Improvement Plan.

Qualifications, Skills and Attributes

Core Requirements

• Health and Safety awareness and engagement
• Coaching, Training, engagement and visual on shop floor
• BMS Process, Procedure Documentation creation
• Pro active problem identification and solving – using tools and techniques appropriate to task
• Accountability for driving and facilitating effective RCCA through AS13000 deployment
• Manage Customer Returns, including determining liability , using / issue of RMA and driving to root cause .
• Attend and support daily Tier 2 meetings
• Lead and Focal for identified Key Customer Accounts – driving performance improvement and compliance to standards
• Managing and reporting on Permit / Waiver status and also for Processing Permit applications for Focal Customers
• Conducting internal audits to AS9100 and support and lead on customer Audits as required
• Raising the level of Quality Awareness through the support Teams using techniques such as Toolbox Talks
• Key player within delivery team – focussed on RFT and OTD
• Co-ordination and lead on PPAP activity
• You may be required from time to time to undertake such other duties as the company may reasonably require.

Desireable Skills and Experience

Competency

• Excellent interpersonal skills
• Ability to build strong relationships and communicate effectively at all levels.
• Good Understanding AS9100 and Business Management Systems.
• Be able to influence key stakeholders and cross functional teams to achieve key business objectives and deliver process improvement.
• Able to create and work to KPI’s in a performance driven business environment.
• Good time and priority management.
• Ability to facilitate and lead where appropriate effective RCCA problem solving events with a cross functional team.
• Work well under pressure to meet strict deadlines.
• Able to and confident in presenting to the wider organisation.
• Ability to think and act strategically across all the support areas
• Bias towards action - a completer finisher

Qualifications/Skills/Personal Qualities :

• A high standard of Maths and English.
• A sound experience base in problem solving – method specific
• Lead Auditor or Internal Auditor qualified (AS9100)
• Relevant training in AS9100 and ISO.
• Experience of Customer FAIR to AS9102.
• A formal qualification in Quality / electronic / mechanical engineering.
• Computer literate.
• PPAP / Lean Manufacturing/ CI qualification and or relevant experience in application of lean tools and creations of improvement plans. (Six sigma)
• Strong presentation skills.
• Experience of Leading Teams

KPIs accountability :

• No Audit Non compliances in VS’s
• RFT - Product Quality Right First Time
• COPQ - Cost of Poor Quality
• 8D Status - Complete on Time and Effectiveness

Solving Technology Challenges for a Sustainable World

We want the very best people in our TT family across the globe – so we welcome applications from everyone, to celebrate a diverse mix of experiences, backgrounds and identities. We are committed to equality of opportunity for all and you can rest assured that TT Electronics takes positive steps to ensure we are an inclusive business, that will welcome and support you, from your initial application to wherever your career takes you! Please get in touch if you’d like to discuss any reasonable adjustments to your application, in order that we can accommodate and support you in the process. If you want to work for a company where who you are is valued and respected, we’d love to hear from you.

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