To lead, manage & continuously develop the quality management system for Entrematic NA, ensuring optimal quality in everything we do. Customer perceived quality is paramount and hence the scope of the role is Record NA. This role is expected to last a 12 month contract period and is temporarily covering a leave of absence.
Key responsibilities:
Contribute to the development of Record NA strategic & tactical plan under the guidance of the Vaughan Plant Manager and PEDESTRIAN NA Quality Manager (when available)
Define and implement the quality assurance strategy in harmony with PEDESTRIAN NA, Record NA and PEDESTRIAN Supply Chain strategic direction
Lead, manage & develop the Record NA quality management system
Develop, Mentor & grow teams & individuals to enable future growth and innovation
Secure customer perceived quality through continuously improving processes, tools, competence and way of working.
Ensure the quality awareness & business criticality through communication, training and regular forums.
Document & research quality issues using the BC365 ERP quality modules for RMAs and drive continuous improvement actions
Responsibilities and authorities
Leadership & Management
Geographically located in Canada
0 indirect reports at this time
0 direct reports at this time
Member of the ESD PEDESTRIAN NA Quality Team and Record NA Quality team
Quality Management
The Quality Engineer is the voice of the Customer & Quality in the Vaughan facility.
Quality Engineer will lead and manage quality claims process
Authorized to recommend a production order or shipment be stopped for assessment.
The PEDESTRIAN NA Quality Engineer will have the final authority to stop or hold a shipment or production order, after the assessment is complete.
Authorized to quarantine parts and/or products for disposition
Propose & lead recall when required
Reduce annual warranty cost and other KPI’s as directed
All other assigned duties, as necessary
Quality Management System
Ownership of Record NA QMS & BC365 RMA Quality Claims for Record NA (Canada)
Main interface to external certification bodies (E.g. ISO, TUV, SP)
Manage findings and non-conformities from internal/external audits
Authorized to delegate & follow up actions concerning QMS across wider CA organization
Key competences:
Quality Management System as a way to improve how we work
Understanding of market and customer quality requirements
Business Acumen, total cost mind-set & profitability analysis
Product Quality Assurance (PPAP, 5-Why, RCA, 8D etc.)
Leadership and ability to develop individuals, teams and organization
Communication and ability to engage & motivate
Code of conduct & CSR
Physical Demands
While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to sit and use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel or crouch. Vision abilities required by this job include close vision.
Work Environment
While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and vehicles. The noise level in the work environment is usually quiet to moderate. Exposure to intermediate/loud noise is expected when working in the manufacturing environment.
Requirements:
Education: A Bachelor’s degree in engineering or documented experience from successfully running similar operation/function in similar industry.
Languages: Proficient in spoken and written English is necessary, other languages is an advantage.
Computer skills: Proficient ability to handle office tools is necessary and experience from claims handling applications is an advantage
Other: Experience from establishing quality management systems and implementing digital tools/applications is meriting
Experience: Minimum 3-5 years of experience in a global and complex supply chain/quality organization is preferred
Compensation: $30-36/hr, based on experience.
We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.
As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.
As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.
Let’s create a safer and more open world – together!
ASSA ABLOY is the global leader in access solutions with sales of SEK 150 billion and 63,000 employees. The Group has operations in over 70 countries and sales worldwide. ASSA ABLOY’s innovations enable safe, secure and convenient access to physical and digital places. Every day, we help billions of people experience a more open world.
We have a feeling of discovery and urge to innovate by working together and telling it like it is, enabling us to be always growing, never boring and leading right. Do you want to be encouraged to act, have responsibilities to grow with and opportunities to explore? Join us!
