In Supply Chain Operations (SCO), we make IKEA products available for the many people in a simple, affordable, sustainable, and high‑quality way.
When something does not go as planned, how we respond makes a real difference for our customers.
Quality Deviation Management plays a key role in protecting customer experience, learning from what goes wrong, and reducing the cost of poor quality across IKEA’s global supply chain. Our work connects people, facts, and decisions across functions, countries, and partners, always with the customer in mind.
By joining the Quality Deviation team, you become part of a global set‑up where collaboration, learning, and continuous improvement shape how we work every day.
As Quality Deviation Specialist, you are close to the cases. You coordinate resolution of quality deviations, connect stakeholders, and ensure issues are handled fairly, efficiently, and with learning in mind.
In Quality Deviation Management, no two days are the same. You work in a global environment, close to real business challenges, where your contribution directly supports customer experience and long‑term improvement.
We work together across roles, functions, and locations. We share knowledge, learn from deviations, and support each other to make things better, step by step.
If you are motivated by problem solving, collaboration, and turning learning into action, there is a place for you in the Quality Deviation team.
Please submit your application in English as soon as possible, but no later than 22nd of June 2026
ONE BRAND, MANY COMPANIES AND MANY, MANY PEOPLE
We’re a diverse group of down-to-earth, straightforward people with a passion for home furnishing. We come from all over the world, but we share an inspiring vision: “to create a better everyday life for the many people”.
How we realise this vision is based on our shared humanistic values. These values are the foundation of our work and our inclusive, open and honest culture where you can be yourself. Our culture is based on the spirit of togetherness, enthusiasm and fun. And we’re always looking for people who share our positive attitude and values.
IKEA unites thousands of co-workers and hundreds of companies with different owners, all over the world, organised in a franchise system. It’s one brand but it reaches millions of hearts and homes.
ABOUT INTER IKEA GROUP
The purpose of Inter IKEA Group is to secure continuous improvement, development, expansion and a long life of the IKEA Concept. It has three core businesses: Franchise, Range & Supply and Industry.
• Inter IKEA Systems B.V. is the owner of the IKEA Concept and the worldwide IKEA franchisor. The assignment is to continuously develop the IKEA Concept and to ensure its successful implementation in existing and new markets. 11 different groups of companies own and operate IKEA sales channels under franchise agreements with Inter IKEA Systems B.V. A large group of franchisees are owned & operated by INGKA Group. Inter IKEA Systems B.V. also assigns different IKEA companies to develop range, supply and communication.
• IKEA Range & Supply is responsible for developing and supplying the global IKEA range. This means working with the whole value chain: from the needs and wants of the many people, through product development and the sourcing of raw materials, to a product’s end-of-life.
• IKEA Industry is the largest producer of wooden furniture in the world and manufactures wood-based furniture for the IKEA product range. We can offer a wide variety of exciting roles and assignments - from product development to production and from distribution and store design to interior design. And much, much more! And we’re always looking for people who have the desire to learn and grow professionally right along with our business.
We can offer a wide variety of exciting roles and assignments - from product development to production and from distribution and store design to interior design. And much, much more! And we’re always looking for people who have the desire to learn and grow professionally right along with our business.
