Job Description

As a Quality Coordinator, you are the operational engine of Suitsupply’s quality function, keeping the day-to-day process running smoothly across a network of factories and inspectors. You will schedule inspections, chase submissions, lead in-office fittings, gather store feedback, and ensure nothing falls through the cracks. Reporting to the Senior QC Manager, you work closely with the Buying team to keep inspections on track and orders moving on time. Your work sits at the intersection of quality, operations, and supplier relationships — directly influencing the consistency and reliability of every garment Suitsupply delivers to its customers.

What You Will Do:

• Coordinate and schedule all AQL inspections across assigned factories, aligned with the production calendar.
• Maintain a live inspection calendar and flag conflicts, gaps, or missed windows early.
• Work closely with the Buying team on order management to ensure inspections are completed on time and do not cause production or delivery delays.
• Prepare inspection briefs for factory inspectors with correct tech packs, AQL levels, and workmanship standards.
• Act as the primary contact for all factory-embedded QC Inspectors on day-to-day admin and reporting.
• Chase outstanding Final Inspection Reports and Pending Quality Issues, maintaining a submission tracker and escalating delays.
• Assist with inspections carried out in the office as an extra check on incoming bulk garments.
• Lead in-office QC fittings, organizing bulk comparisons across multiple factories to assess and drive consistency in fit, construction, and finish.
• Compile factory scorecard data from inspection outcomes and Pending Quality Issues; prepare regular supplier performance reports.
• Maintain regular contact with Suitsupply stores to gather quality feedback, translate it into action plans, and follow up with factories to close the loop.
• Support the Senior QC Manager in preparing supplier-facing quality reviews.
• Visit factories regularly to verify AQL is correctly applied and Corrective Action Plans (CAPs) are up to date.
• Report factory visit findings to the Senior QC Manager and track that previously raised issues have been actioned.
• Support new factory onboarding from a quality admin perspective — inspection frameworks, contacts, and reporting templates.
• Ensure all activities align with Suitsupply’s sustainability and compliance standards.

Who You Are:

• 1–3 years of experience in a coordination or quality-related role, ideally in fashion, garment manufacturing, or supply chain.
• Strong organizational skills with the ability to manage multiple deadlines and follow-up threads simultaneously.
• Comfortable with Excel, data trackers, and reporting tools; PLM experience is a plus.
• Eye for automation opportunities — able to identify repetitive reporting or follow-up tasks that could be streamlined through templates, tools, or simple workflow improvements.
• Confident communicator in local language and English
• Detail-oriented, proactive, and genuinely interested in garment quality and manufacturing.
• Organized and dependable — keeps multiple workstreams on track without losing detail.
• Data-conscious — spots gaps, flags inconsistencies, and maintains clean records.
• Collaborative — bridges Quality, Buying, stores, and factory inspectors effectively.
• Proactive — surfaces issues early and follows through on action plans.
• Willing to travel regularly to factory locations.

What You Will Get:

• Autonomy: We empower you to take ownership, make meaningful decisions, and drive impact without layers of sign-off.
• Growth: We see your potential as a key asset. At Suitsupply, you’ll have abundant opportunities to learn, grow, and excel in a supportive environment that encourages development at every step.
• Incentivized Bonus: Earn a performance-based bonus tied directly to your productivity and results.
• Corporate Social Responsibility: Our commitment to sustainability and ethical business is unwavering. We work exclusively with suppliers who uphold the highest standards, in alignment with the International Labor Organization.
• Style: Immerse yourself in a world of beautifully crafted, high-quality products, and enjoy a 40% discount on Suitsupply products.