Job Description

33 days holiday

Competitive Bonus

Job title: Quality Controller / Technician (Polisher)

Department: Activate Accident Repair

Location: AAR Kings Langley, Unit 3, Kingley Park, Station Road, Kings Langley, WD4 8GW

We’re looking for a Quality Controller / Technician (Polisher) to be part of our success story.

This is an exciting opportunity to join our growing group of body shops! If you want to become part of the Activate Group team working in a state of the art, modern and technology led body shop then get in touch.

We know how hard you work, and that's why we work hard to make sure you'll be fairly rewarded in your career with Activate Group. Some of the benefits you can expect to receive are:

Benefits

· Competitive salary and time-saved bonus scheme

· 33 days annual leave including bank holidays

· Holiday buy and sell

· Substantial night shift allowance

· Flexible hours to suit your needs

· Paid training

· Healthshield Cash Plan to claim back medical costs and get same day doctors appointments

· Life assurance at three times your basic salary

· Free breakfast

· Birthday and Christmas surprises for everybody

· Annual Summer and Christmas parties

About the role

To ensure all vehicles leaving the bodyshop meet the highest quality standards by conducting thorough inspections and final sign-off. The role also supports the paint department by carrying out polishing and finishing work.

Key responsibilities

Quality Control

• Conduct detailed inspections of vehicles following repair and paintwork completion

• Identify defects, inconsistencies, or missed repairs and arrange rectification

• Ensure that vehicles comply with safety standards when returned to customers, or that faults have been reported and noted on job card 

• Act as the final quality checkpoint before vehicles are released to customers, visually inspecting the vehicle in line with the provided job card.

• Ensure all work meets company standards, manufacturer guidelines, and customer expectations

• Adhere to all BS10125 standards

• Complete quality control documentation accurately and in a timely manner

• Liaise with technicians, and workshop controller to resolve quality issues

• Maintain awareness of all Health & Safety requirements and lead by example

• No customer vehicle or contents to be damaged/lost while vehicles under repair. 

Vehicle Polishing & Finishing

• Carry out machine polishing, and buffing of painted surfaces

• Remove defects such as runs, dust inclusions, orange peel, and minor scratches

• Prepare vehicles for handover, ensuring they are clean and presentable

• Use appropriate tools, compounds, and techniques to maintain paint integrity

Skills and experience

• Experience of working in the repair industry, vehicle legislation and trade practices

• Knowledge of the repair process

• Attention to detail

• The confidence to highlight issues constructively and explain the repair process in simple terms

• Ability to work under pressure and drive high performance in others

What you can expect from us

At Activate Group, looking after team members is a major priority. Whether you're at our smart Halifax or Peterborough offices, one of our AAR sites or working from home, we'll make sure you have all the support you need to succeed.

From benefits that put your health and wellbeing first, to impressive rewards for our employee of the month, and little perks like free fruit and cereal, we’ll go out of our way to show how much we appreciate you.

A bit about us

Named by the Sunday Times as one of the UK’s 100 fastest-growing private companies, we employ more than 800 team members nationwide.

We work with some of the UK's largest fleets and insurance companies, supporting drivers that have been involved in a road incident at our contact centres in Halifax and Peterborough.

We look after every step of the repair process, repairing vehicles at our own Activate Accident Repair body shops, and through a UK-wide network of independent repair partners.

Want to know what it’s like to work with us? Take a look at our purpose and values. They define who we are, and how we work with team members, customers and suppliers:

Purpose: Make someone's bad day better

Values:

· Make it happen – Be accountable. Take the initiative, work fast, and do a great job.

· Strive for better – Be bold. Challenge the norm – make small improvements often.

· Win together – Be a team-player. Win together, learn together, respect each other.