Mars

Quality Control Verifier (Destination Inspection)

Mars  •  Shanghai, CN (Onsite)  •  8 days ago
Expired
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Job Description

The Quality Control Verifier is responsible for conducting detailed inspections of inbound containerized cargo upon arrival in China. This role ensures that products arrive in the expected condition, meet company quality standards, and comply with customer and regulatory requirements. The position provides critical visibility into cargo condition, supports claims and supplier management, and protects inventory accuracy and customer satisfaction.

Key Responsibilities:

1. Container & Cargo Inspection

  • Inspect external container condition upon arrival and verify seal integrity.
  • Document seal numbers and identify signs of tampering, damage, or contamination.
  • Inspect internal container condition and evaluate cargo upon unloading, checking for:
    • Pin holes in bags
    • Small and large bag tears
    • Bag seal integrity (open, compromised, or improperly sealed bags)
    • Physical damage or crushing
    • Moisture, condensation, or water ingress
    • Mold, infestation, or contamination
    • Shifting, collapse, improper stacking, or inadequate bracing
    • Packaging or labeling discrepancies
  • Confirm cargo quantity and product integrity against packing lists and shipment documentation.

2. Evidence Collection & Documentation

  • Complete inspection reports, deviation logs, and damage assessments accurately and in a timely manner.
  • Capture detailed photo and video evidence, especially showing:
    • Pin holes
    • Bag tears (small and large)
    • Damaged or compromised seals
    • Container interior issues
  • Maintain organized, traceable digital records for internal and external reporting.

3. Communication & Escalation

  • Immediately escalate critical issues: damaged goods, missing items, compromised bag integrity, seal irregularities, contamination to logistics, quality, and customer experience teams.
  • Coordinate with warehouse staff, carriers, customs brokers, and other partners during devanning.
  • Support root-cause investigations and corrective action follow-ups.

4. Compliance & Safety

  • Ensure inspections follow SOPs, quality standards, and regulatory guidelines.
  • Adhere to safety protocols while working inside containers and around warehouse equipment.
  • Identify recurring issues and contribute to recommendations for preventive measures and process improvements.

Qualifications

  • Bachelor’s degree (BS) in Supply Chain, Logistics, Engineering, Quality, Business, or related field.
  • 2+ years of experience in logistics, warehousing, quality control, or freight operations.
  • Strong observational skills with the ability to identify packaging defects, especially pin holes, tears, and sealing issues.
  • Ability to work in warehouse environments and participate in container unloading inspections.
  • Strong communication skills.
  • Competence in report writing and basic data interpretation.

Preferred

  • Experience in destination inspections, international shipping, or containerized cargo handling.
  • Knowledge of packaging standards and standard bag integrity requirements.
  • Familiarity with continuous improvement or root-cause analysis.
Mars

About Mars

We’re a unified force of 150,000+ Associates, taking action every day toward the world we want tomorrow.

Our Five Principles have kept us true to ourselves and to our commitment to treat others in ways that are consistent with those values. Having stood the test of time, these principles will continue, keeping us free to move quickly and plan for the future.

Quality - The consumer is our boss, quality is our work and value for money is our goal.

Responsibility - As individuals, we demand total responsibility from ourselves; as Associates, we support the responsibilities of others.

Mutuality - A mutual benefit is a shared benefit; a shared benefit will endure.

Efficiency - We use resources to the full, waste nothing and do only what we can do best.

Freedom - We need freedom to shape our future; we need profit to remain free.

Note to Parents:

https://www.mars.com/about/policies-and-practices/note-to-parents/np-english

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Industry
Food & Beverage
Company Size
10,000+ employees
Headquarters
McLean, Virginia
Year Founded
Unknown
Website
mars.com
Social Media