Job Description

DayGlo was founded in the 1940s as the inventors of fluorescent color. Our roots are based on the principles of innovation and groundbreaking technology.

As a truly global manufacturer, we’re proud to have our headquarters just outside of downtown Cleveland, USA – the place we’ve called home for over 70 years.

The Quality Control Technician is responsible for performing laboratory testing and inspections of raw materials, in-process materials, and finished products to ensure products meet established quality standards and customer specifications. This position works closely with Quality, Production, Research & Development, and other departments to identify quality issues, investigate deviations, and support continuous improvement.

The Quality Control Technician must demonstrate strong attention to detail, sound judgment, accurate documentation, and the ability to work independently in a fast-paced manufacturing environment involving dyes, paints, pigments, and related chemical products.

Essential Responsibilities

Quality Testing & Inspection

• Perform routine physical, chemical, and instrumental testing of raw materials, in-process batches, and finished products.
• Perform color evaluations and comparisons using appropriate laboratory methods and instrumentation.
• Conduct testing such as viscosity, pH, solids, density, grind, particle size, moisture, strength, tint, color, and other applicable product characteristics.
• Operate, calibrate, clean, and maintain laboratory equipment and instruments according to established procedures.

Production & In-Process Support

• Communicate test results to Production and Quality personnel in a timely manner.
• Assist Production with troubleshooting quality issues and identifying potential causes of product variation.
• Support batch adjustments and rework activities when directed by Quality or Production leadership.
• Place material on hold when test results do not meet established specifications and escalate issues appropriately.
• Support investigations of nonconforming materials and products.

Documentation & Data Management

• Accurately record laboratory test results in the appropriate laboratory, quality, or ERP systems.
• Support preparation of quality reports, certificates of analysis, and other quality documentation as assigned.
• Maintain confidentiality and integrity of customer and product information.

Safety & Environmental Responsibilities

• Follow all company safety policies, procedures, and applicable regulatory requirements.
• Properly handle, label, store, and dispose of chemicals and laboratory materials.
• Use required personal protective equipment (PPE).
• Follow applicable SDS, chemical handling, spill response, and waste disposal procedures.
• Immediately report unsafe conditions, spills, incidents, or exposures to appropriate leadership.
• Maintain good housekeeping practices in the laboratory and surrounding work areas.

Qualifications

Required

• High school diploma or equivalent.
• Previous experience in a laboratory, quality control, manufacturing, or chemical-processing environment preferred.
• Strong attention to detail and commitment to accuracy.
• Ability to follow written procedures and standardized testing methods.
• Basic computer skills and ability to accurately enter and retrieve data.
• Ability to communicate effectively with Production, Quality, and other departments.
• Ability to prioritize work and manage multiple samples or testing requests.
• Ability to work independently while also functioning effectively as part of a team.
• Must be willing and able to work overtime as required by customer and business demands.

Work Environment

This position works primarily in a quality control laboratory located within or adjacent to a chemical manufacturing/production environment. The employee may regularly enter production, warehouse, and other plant areas to collect samples, investigate quality concerns, and communicate with manufacturing personnel.

The employee is expected to maintain a strong safety focus and comply with all applicable company policies, procedures, and regulatory requirements.

Equal Employment Opportunity

Dayglo is an equal opportunity employer. Employment decisions are made without regard to legally protected characteristics in accordance with applicable federal, state, and local laws.

Disclaimer

This job description is intended to describe the general nature and level of work performed by employees in this position. It is not intended to be an exhaustive list of all responsibilities, duties, qualifications, or physical requirements. Responsibilities may be modified as business needs change.