Job Description

Job Location United Built Homes LLC Shreveport - Shreveport, LA 71106 Position Type Full Time Travel Percentage None Job Shift Day Job Category Admin - Clerical

At United Built Homes (UBH), we don’t just build houses—we help families build their future. With over 65 years of experience, we’re proud of our family-owned roots and the long-standing relationships we’ve built along the way. We’re looking for a detail-oriented and organized Quality Control Specialist to join our corporate team in Shreveport.

This role plays a critical part in ensuring accuracy, compliance, and consistency across our mortgage and closing processes, while also serving as a key administrative and operational support function.

Key Responsibilities

Quality Control & Mortgage Documentation

• Review closing and loan documents for accuracy
• Request missing documentation and follow up on corrections
• Update internal systems with requirements and monitor uploaded corrections
• Maintain ongoing communication with co-workers regarding closing documentation

Cross-Functional Backup Responsibilities

• Provide front-desk and phone coverage as primary backup
• Serve as backup support for Loan Servicing functions, including posting payments andreporting to credit bureaus
• Draft and proofread state-specific mortgage releases and related loan documents asprimary Mortgage Release backup
• Assist with investor-related and loan servicing tasks as needed
• Perform additional duties and special projects as assigned

Administrative & Office Support

• Assist with incoming calls and general office coordination as needed
• Perform data entry, report generation, document preparation, and file maintenance
• Support other UBH team members with administrative tasks as needed

What We Offer

• Competitive hourly pay based on experience
• Comprehensive benefits package including:
• Medical, dental, and vision insurance
• 401(k) with company matching
• Paid vacation, sick leave, personal time, and paid holidays
• Disability and life insurance
• A supportive, team-oriented company culture
• True work/life balance

How to Apply

Visit the United Built Homes Careers Page to apply:

http://www.ubh.com/careers/

Qualifications

• Exceptional attention to detail and organizational skills
• Strong written and verbal communication skills
• Ability to work independently, prioritize tasks, and meet deadlines
• Ability to work Monday - Friday, 8:00 am - 4:45 in Shreveport, LA location
• Comfortable with data entry, spreadsheets, and document review
• College degree or some college coursework preferred but not required
• Previous experience in an administrative, construction, quality control, mortgage, or title-related rolepreferred
• Collections, Credit Bureau reporting, and calculating accrued interest is a plus
• Experience with Accounts Receivable and reconciling accounts is a plus