Job Description

Job Title: Quality Controller - Manager

Functional Area: Quality Control

Reports To: Managing Director

Location: Durban

Job Grade: Senior

Primary Job Purpose:

The primary purpose of this role is to ensure accurate and timely quality checks are conducted, ensuring that stock leaving the factory is in exceptional condition.

Qualifications:

• Grade 8-10

• Quality Control (Q.C) qualification

Experience:

• 5 - 10 years in a senior quality control role

• Experience in setting up and managing full QC processes, including building structures at:

  • Factory

  • ABUs (Area Business Units)

  • Head Quarters

  • Aligning with customer QC processes

• Experience in setting up and managing QC labs (e.g., Loskop & Pinetown)

• Proven experience in building QC reporting structures

• Experience in managing QC teams

• Compliance and audit experience, working closely with Purchasing, Planning, and Brand Managers

Key Performance Areas:

1. Quality Control:

• Ensure that the quality of finished products aligns with specified standards.

• Perform inspections by confirming specifications, conducting visual and measurement tests to identify imperfections (e.g., cuts, scratches, missing pieces, crooked seams).

• Reject and return unacceptable materials.

• Record received work in the "A" book.

• Conduct quality assurance on the production line.

• Document inspection results by completing reports and summarizing re-work based on checks.

• Discuss inspection outcomes with the Supervisor.

• Follow quality control processes and procedures to evaluate products effectively.

2. Compliance:

• Adhere to corporate standards and procedures when handling inventory.

• Ensure compliance with company policies and procedures.

• Follow all relevant legislation and regulations.

• Comply with health and safety policies, including the use of safety equipment as required.

• Follow the emergency evacuation plan and adhere to designated assembly points.

Critical Outcomes:

• Effective quality control processes in place.

• Consistency in product quality according to specifications.

• Compliance with corporate, legislative, and health and safety standards.

• Well-structured QC reporting and management.

• Smooth coordination between QC teams and other departments.

This role requires a proactive, detail-oriented professional with strong leadership abilities and a commitment to maintaining high-quality standards.