Job Description

In Otto International, It starts with us; Our outstanding products and services are made possible by our most valuable resource: our people. It is their skills, passion, and precision that empower our excellent, customer-centric solutions.

Otto International is seeking for an experienced & passionate Quality Control Lead to join our Dongguan office. In this exciting role, you will supervise a team of Quality Controllers and ensure that all products meet company and customer standards. You will play a pivotal role in guiding, training and supporting team members, coordinating daily activities, and driving continuous improvement across the quality department.

How will you make a difference?

1.Team Leadership & Development

• Lead and supervise a team of Quality Controllers, fostering a collaborative and high-performance work environment
• Identify underperforming team members and provide targeted guidance and training to help them achieve expected performance levels and goals
• Work as a trainer to educate inspectors and monitor their ongoing performance

2. Coordination & Communication

• Coordinate daily information and requirements with QC staff working at the factory
• Manage and follow up on QC workload and schedules to ensure efficient operations

3. Proactive Support & Problem Solving

• Encourage QC team members to be proactive in identifying, creating, and sharing new ideas and solutions
• Support the team in problem-solving and foster a culture of continuous improvement

4. Factory & Supplier Engagement

• Regularly visit factories and suppliers to assess processes and quality standards
• Conduct taskforces to discuss solutions for risk reduction and follow up on Corrective Action Plans (CAP)

5. Implementation & Support

• Assist the QC Manager in implementing new procedures or projects within the QC department
• Educate factories by providing guidelines and support regarding quality standards

6. Quality Analysis & Corrective Action

• Analyze quality problems, customer complaints, and claims in the fieldt
• Develop and implement corrective actions to address identified issues

7. Other Duties

• Perform ad-hoc tasks assigned by the management to support departmental and organizational objectives

Who are we looking for?

• Bachelor degree or above, major in Quality Management, Engineering, or a related subject (preferred)
• Proven experience in quality control or assurance, at least 3-year experience in a supervisory or lead role
• Strong leadership, communication, and training skills
• Ability to analyze data, solve problems, and implement corrective actions effectively
• Experience in factory and supplier engagement is an advantage
• Knowledge of industry quality standards and best practices
• Flexible on the working location or based city (within Guangdong Province) depending on the business needs
• Flexible on the working schedule to accommodate production and quality control timelines
• Able to travel frequently and travel outside of Guangdong province
• Proficient in MS Office applications, including Outlook

Why work with us?

• Collaborative, fun and challenging work environment
• Open, transparent and diverse culture with locations worldwide
• Double-pay, performance bonus, flexible working hours
• Full healthcare insurance coverage

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