Job Description

This position is responsible for performing technical reports, ensuring quality control, and inspecting the shipment of units to other departments, as well as keeping management informed of problems, trends, and developments to ensure quality control is maintained and meet all levels of quality.

ESSENTIAL FUNCTIONS:

• Performs Quality Control duties by performing daily quality control of products to ensure standards and specifications are met; by recognizing and reporting all problems to Manager; by sending bad units to the repair area or departments; by sending defective units to the rejected parts area; and by working with or advising team members on assigned rework projects.
• Learning all processes for all machine models and to train his/her subordinates.
• Upon request from Manager help with Daily QC Team Meetings to discuss schedule progress, updates, essential information, assignments, and projects.
• Upon request from Manager help with QC Monthly Meeting: Prepare QC presentation or conduct presentation.
• Keeps detailed log by completing documentation as required; by analyzing failures and processing root-cause analysis; by closing RNC documentation when repair is complete; by utilizing computers to document or access information as necessary; by generating reports on common problems or trends; and by submitting reports to Supervisor or Management, upon request or when necessary.
• Keeps QC management Informed by analyzing RNC data to make improvements.
• Maintains equipment by performing routine maintenance duty for tools and equipment; by regularly performing quality and safety checks; and by ensuring work area is orderly and clean.
• Keeps QC management informed by reporting problems immediately to Management verbally or in writing, to avoid confusion and problems.
• Manages time and resources by using company resources efficiently to maximize productivity and accomplish tasks on time.
• Ÿ Complies with established procedures by learning and following all policies and procedures of the department to work efficiently and to meet the expectations of the Company. Procedures include Tool Calibration, RNC or NCR Process, Customer Complaint, First Article, Receiving Inspection, Miscellaneous Jobs Process, Corrective Action Report, Internal Audit and Auditor, New Product Approval, Product Inspections, In-Process Inspections Final Inspections. The manager will decide if additional processes need to be added.
• Upon request from the manager help with making work instructions where needed for job ease or for training future employees.
• Learns and train subordinates CMM testing and programming.
• Provides effective customer service by exchanging information through telephone, fax and e-mail in a professional manner, as requested by leadership.
• Contributes to the Team effort by being flexible in work assignments; by covering for other Staff as needed; and by accomplishing related tasks when reasonably requested.
• Maintains professional and technical knowledge by attaining job-related certification; by keeping up on industry trends; and by applying that knowledge to the job.
• Acts on constructive feedback by being open to feedback from peers, supervisors, managers, and clients.
• Improves processes by examining departmental work processes, research procedures, administrative procedures, etc.; and by recommending changes where appropriate.
• Upholds work standards by maintaining professional conduct and appearance; by seeking assistance when needed; and by using established communication channels.
• Understand ISO9001 Quality Systems and procedures.
• Develops and administers Reliability Information Systems for failure analysis and performance improvement.
• Supporting company policies and procedures, goals and objectives, ISO policies, and good quality control practices.
• Employees are to speak only English during an emergency and while performing job duties where there is potential for an emergency. The rule does not apply to casual conversations between employees when they are not performing a job duty.
• Non-field-related positions require in-office work 5 days a week at the assigned branch office.

NON-ESSENTIAL FUNCTIONS:

• Demonstrate commitment to an Injury-Free Environment by actively participating in company safety programs.
• Comply with all aspects of the corporate environmental, health and safety program.

REPORTING RELATIONSHIP:

• Quality Control Supervisor
• Quality Control Manager

SUBORDINATE STAFF

• None

KNOWLEDGE:

• Six months to one-year related experience and/or training; or equivalent combination of education and experience. An associate degree or equivalent from a two-year college or technical school is a plus.

SKILLS:

• Must be tactful, mature, flexible and able to successfully respond to multiple work tasks.
• Knowledgeable in Basic Hand Tools, Can Read and use Calipers, Micrometers and Tape Measure.
• Able to read engineering drawings.
• Must be able to use a computer and such applications as Microsoft Windows, Word and Excel, and be able to design custom reports as needed.
• Understand and/or worked on CMM a plus.
• Familiar with the Metric System since Amada uses it on all its applications.
• Ability to effectively communicate verbally and in written in English.

TRAVEL

• None

MENTAL:

• Language Skills: Ability to effectively respond to questions from Management, Staff, clients, and the general public in English.
• Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, proportions, and percentages.
• Reasoning Skills: Ability to apply knowledge and sense of understanding to carry out detailed written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

WORKING CONDITIONS

LIFTING: Up to 50 pounds unassisted Frequency: Daily