Job Description

At JTI we celebrate differences, and everyone truly belongs. 46,000 people from all over the world are continuously building their unique success story with us. 83% of employees feel happy working at JTI.

To make a difference with us, all you need to do is bring your human best.

What will your story be? Apply now!

Learn more: jti.com

Location : Montreal, Quebec (Canada). Please note that this role is not remote.
Please apply until the 10th of September 2026.
Role: Permanent.
Please note that only selected candidates will be contacted and there may be a few weeks of delay.

Quality Control & Continuous Improvement Manager - Montreal

Position Purpose

The primary responsibility of the Quality Control & Lab Manager is to find opportunities for quality and/or productivity improvements. This position is a point of contact between quality, production and engineering.

Responsibilities and Duties

• Manage off-tolerance products and analyze fundamental causes.
• Manage quality improvement projects.
• Develop and provide employee training.
• Ensure sensors and measuring instruments are calibrated and adjusted correctly.
• Monitor new products and components in production.
• Produce monthly reports.
• Optimize and standardize machine settings and adjustments.
• Reduce spoilage.
• Act as the official backup for the QC Supervisor.
• Keep specifications up to date in the quality management system.
• Recommend necessary specification changes to R&D.

Required qualifications

• College or university degree.
• Proficient with Microsoft Outlook, Word and PowerPoint.
• Knowledge of ISO 9001, 14001 and OHSAS 18001 standards (an asset).
• Knowledge of SAP (an asset).

Skills, competencies and languages

• Strong analysis and synthesis skills.
• Highly organized.
• Comfortable learning and mastering new software tools.
• Team player with a sense of initiative.
• Excellent command of French and English, both written and spoken.

What to expect

Wellbeing initiatives, flexible work arrangements, growth opportunities (potentially globally), and excellent benefits. For more details on local policies, speak with the Talent Advisors.

Are you ready to join us? Build your success story at JTI. Apply now!

Next Steps

After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.

At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.