Job Description

At JTI we celebrate differences, and everyone truly belongs. 46,000 people from all over the world are continuously building their unique success story with us. 83% of employees feel happy working at JTI.

To make a difference with us, all you need to do is bring your human best.

What will your story be? Apply now!

Learn more: jti.com

Title: Quality Control Attendant

Country: Zambia

Location: Lusaka

Professional area: Leaf Quality

Professional Level: Experienced

Contract Type: Temporary

Quality Control Attendant – Lusaka

To support the quality control function in ensuring that all processed tobacco materials meet JTI quality specifications through accurate sampling, testing, monitoring, and documentation during processing and inspection activities.

Position:

As Quality Control Attendant, you will:

1. Sampling and Testing

• Conduct sampling of tobacco materials according to defined procedures.
• Perform routine tests including:
• Moisture content
• Temperature checks
• Particle size and stem content
• Chemical analysis (nicotine, sugar, etc.) [Quality co...procedure
• Ensure sampling frequency compliance

2. Quality Monitoring

• Monitor product quality during processing (online and offline checks).
• Support quality validation processes to ensure compliance with:
  • Specification Book
  • Leaf Processing Manual [Quality
  • Identify and report any deviations from quality standards.

3. Data Recording and Reporting

• Record test results accurately in required systems and log sheets.
• Support preparation of quality reports for:
  • Production runs
  • Inspection results
  • Ensure proper documentation and traceability of all samples and results.

4. Non-Conforming Product (NCP) Handling

• Assist in identification and segregation of non-conforming products.
• Support implementation of corrective actions under supervision.
• Ensure proper tagging and movement of affected materials.

5. Laboratory and Equipment Support

• Maintain cleanliness and order in the QC laboratory.
• Support calibration and routine checks of testing equipment.
• Ensure equipment is used correctly and safely.

6. Inspection Support

Assist inspectors during:

• Sample preparation
• Inspection activities
• Ensure proper sample handling and dispatch as required.

7. Safety and Compliance

• Comply with all EHS (Environment, Health & Safety) procedures.
• Follow PPE requirements and safe working practices.
• Ensure adherence to IMS, Quality Procedures, and company policies.

Requirements:

• Grade 12 Certificate
• Minium of a Diploma in Sciences, Agriculture, or related field (added advantage)
• At least 2 years working experience in a quality control, laboratory or manufacturing environment
• Exposure to tobacco processing & agro-processing is an added advantage
• Fluency in English and local languages
• Computer Literate (MS Office )
• Ability to thrive in a fast-paced environment.

Functional Skills and Competencies

• Basic laboratory testing skills
• Attention to detail and accuracy
• Good record-keeping capability
• Understanding of quality standards and procedures
• Ability to follow SOPs strictly
• Teamwork and communication skills

What to Expect:

Expect wellbeing initiatives, flexible work arrangements, growth opportunities, and excellent benefits, including a unique family leave policy. For more details on local policies, speak with the Talent Advisor.

Applications close on Wednesday, 17 June 2026.

Are you ready to join us? Build your success story at JTI. Apply now!

Next Steps:

After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.

At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.