Job Description

About GLOVIS America Inc.
GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customer's products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies.

The Quality Control (QC) Analyst is responsible for supporting the organization’s Quality Management System (QMS) by ensuring compliance with ISO 9001 requirements, customer/OEM expectations, and internal quality standards. This role focuses on monitoring operational quality performance, managing documented information, identifying trends, and driving corrective and preventive actions.The QC Analyst collaborates with cross-functional teams to develop procedures, analyze quality data, investigate nonconformances, and implement improvements that enhance product and process quality.
Compensation
$53,712 - $55,904/Per Year (Subject to Compensation Study Upon Candidate Selection)
Responsibilities
Quality Management System.
• Ensure compliance with QMS processes including: Non conformance management, corrective and preventive action (CAPA), change management, documented information control, competency and training records, and assist with preparation for internal and external ISO audits.
Documentation & SOP Development
• Develop, review, and maintain Standard Operating Procedures (SOPs), work instructions, and quality forms, ensure all documentation follows document control requirements and revision control, and maintain records and documentation required for ISO compliance.
Non conformance & Corrective Action
• Investigate quality issues and document non conformance reports (NCRs).
• Perform root cause analysis using tools such as: 5 why, fishbone. A3 problem solving
• Track corrective actions and verify effectiveness.
Data Analysis & Trend Monitoring
• Collect and analyze quality data to identify trends, recurring issues, and improvement opportunities.
• Track quality metrics such as: Defect rates, customer complaints, rework, and OEM reported issues
• Prepare reports and dashboards to communicate quality performance to leadership.
OEM & Customer Compliance
•Ensure operational processes meet OEM requirements and customer specifications, monitor compliance with customer quality standards and requirements, and support investigations and responses related to customer-reported issues.
Training & Quality Awareness
•Assist with training employees on quality procedures and QMS requirements, Promote quality awareness and best practices, and training tracking and documentation.
Support operational quality initiatives by monitoring OEM defect reporting trends and analyzing vehicle inspection, installation, and VPC process quality data to identify improvement opportunities.
Assist in the preparation and reporting of quality performance metrics and scorecards to support operational decision-making.
Contribute to the development and delivery of employee training related to quality procedures, ISO 9001 requirements, and quality management system processes.
Assist in the creation and maintenance of quality training materials and documentation to ensure consistent understanding of quality standards across departments.
Promote quality awareness and a culture of continuous improvement by collaborating with operational teams, providing guidance on quality procedures, and reinforcing adherence to established quality standards and processes.
Other duties as assigned
Benefits of working at GLOVIS America Inc.
• Medical Insurance
• Vision Insurance
• Dental Insurance
• Health Care & Dependent Care Flexible Spending Accounts (FSA)
• Basic Life and AD&D as well as Short-Term & Long-Term Disability
• Paid Vacation, 14 Holidays, and Sick leave
• Hospital and Critical Illness Insurance
• Wellness Program and Gym Reimbursement*
• 401(k) with Generous Matching
• Referral Bonuses*
• Auto Allowance*
• Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*
• Discretionary Bonuses*
• Tuition Reimbursement*
All benefits pursuant to Company policy
Skills
• Excellent written and communication skills Required
• Strong interpersonal skills Required
• Ability to work with all levels of management Required
• Ability to deal effectively with a diversity of individuals at all organizational levels Required
• Strong organizational, problem-solving, and analytical skills Required
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm Required
• Good judgment with the ability to make timely and sound decisions Required
• Commitment to excellence and high standards Required
• Must be able to speak, read, write, and understand in English Required
Education & Experience
• H.S Diploma/G.E.D Required
• Associates Degree Preferred
• 1 - 2 years of direct experience in Quality Control
• Valid state driver's license Required
Glovis America, Inc. adheres to the equal employment opportunity guidelines set forth by federal, state, and local laws. The information requested on this form is sought in good faith and will not be used to discriminate against the applicant based on race, religion or creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic characteristics, marital status, sex or gender (which includes pregnancy, childbirth, or related circumstances), gender identity, gender expression, age, citizenship, sexual orientation, family care or medical leave status, military and veteran status, political affiliation, or any other characteristic protected by federal, state and local laws.
Physical Requirements
• Ability to sit in front of a desk and/or in front of the computer for long periods
• Must operate desktop, computers, laptop, printer, scanners, shredders, etc.
• Constant use of hand/grasping product, writing, and typing
• Occasional lift and carry of 10-25lbs
• Sit for 5+ hours per day
• Stand, walk, drive, bend, stoop, reach over shoulder, kneel, push, pull, squat 1-5 hours per day
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
Working and Environmental Conditions
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• Typical office environment and occasional outdoor work area
• Occasional exposure to vehicle exhaust
• This position is located in the Port Hueneme, CA office
• 10% domestic travel is required
The above statements are intended to describe the general nature of work performed by employees assigned to this position. They are not intended to be a complete list of all job duties performed by persons in the position. Glovis America reserves the right to revise or amend duties at any time as the needs of the company and requirements of the job change.