Job Description

Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group’s main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic, and international services.

• Play a key role in strengthening safety, quality and compliance through a structured audit and assurance approach across our domestic, international and regional freight terminals
• Join a high‑impact team where your expertise directly enhances audit outcomes, drives compliance maturity and supports continuous improvement across operations
• Permanent full-time opportunity based in Brisbane

We’ve always been pioneers, and we’re proud to see that spirit in our people today. Our resilience has helped us through good and tough times, and it continues to drive us to challenge expectations. At Qantas, our people and customers are at the heart of everything we do. We’re constantly reimagining the customer experience and building trust through meaningful connections.

As the Quality and Compliance Manager, you will lead the audit and assurance activities across your assigned portfolio, ensuring operations meet regulatory requirements and deliver safe, consistent, and compliant outcomes. This role has a strong auditor orientation, with accountability for planning, conducting and managing both internal and external audits, as well as engaging with regulatory bodies and key stakeholders.

You will provide strategic guidance on regulatory changes, partner closely with QGSS, and drive improvements to compliance frameworks. The role includes reviewing SOPs, monitoring and investigating non‑compliance, conducting root cause analysis, and implementing corrective actions to prevent recurrence. You will also track, assess and report on safety and compliance performance across your portfolio.

Working closely with operational leaders, you will translate audit findings into practical improvements, embed assurance practices into day‑to‑day operations, and help build audit readiness and compliance capability across the freight network.

This is an opportunity to influence operational standards at scale and strengthen assurance outcomes across a complex and highly regulated environment.

You’ll have:

• 3+ years’ experience in a quality, compliance, safety or audit role
• Lead Auditor qualification is highly desirable
• Demonstrated experience managing or supporting internal and external audits, including engagement with regulators and key stakeholders
• Strong written and verbal communication skills, with confidence engaging all levels of management
• Demonstrated customer focus and ability to anticipate and meet stakeholder needs
• High resilience and adaptability within complex and changing environments
• Commitment to monitoring, maintaining and improving safety and compliance performance
• Ability to influence, coach and support others to drive compliance and audit readiness

Why the Qantas Group?       

You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.  

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at the Qantas Group. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.       

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.       

• We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees.  
• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.  
• We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.  
• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.     

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. We encourage Aboriginal and Torres Strait Islander peoples, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at the time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.

Be part of something special and play your part in the Qantas story – get in touch today.

Applications close on Wednesday 3rd June 2026.