Job Description
PRIMARY SUMMARY:
Works under direct supervision of the Supervisor of Quality Assurance, reviews, evaluates and ensures compliance of parts shipped to quality standards and customer requirements. Completes test reports for shipments, evaluates quality records for adequacy and acceptance.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Performs quality review of documentation prior to shipment for acceptance.
• Evaluates quality records for accuracy. Keeps quality records filed and up to date.
• Review sales orders for quality requirements prior to shipment.
• May assist with reporting on quality trends. Keeps quality databases up to date and accurate.
• Supports in the processing and reporting of customer returns and customer complaints.
• Creates test reports and certifications for the company.
• Supports customer service with the handling of quality “requests” directly initiated by our customers.
• Follow all 5S department procedures which include but are not limited to; keeping floors clean of oil and debris, returning tools to proper locations, organize part pans, and performs other housekeeping duties.
• Attends all required job related training (internal and external).
• All employees are responsible for complying with the rules and regulations set forth by Federal, Local, and State government, LISI Aerospace, and HSE Procedures.
• All employees are responsible for attending all training provided and for adhering to all HSE procedures, policies, and plans, conforming to reporting requirements, and safe operating procedures at all times.
• All employees are required to bring any known or suspected nonconformance for all company procedures or legal requirements to management’s attention immediately.
JOB TITLE: QUALITY ASSURANCE CERTIFICATION ADMINISTRATOR Job Code: 2510 FLSA: NON-EXEMPT
REPORTS TO: QUALITY ASSURANCE SUPERVISOR
Approved by: HUMAN RESOURCES
Original Date Prepared: 8/1/04
Dept Name: Laboratory/Quality - 7087
Division: MDK Page 2 of 4
Grade: QP06 Last Revised Date: 2/02/2012
• Continually seek opportunities to improve our HSE performance by establishing objectives and targets, measuring progress, and reporting our results.
• Other duties may be assigned.
WAYS OF WORKING, EXPERIENCE, AND BEHAVIORS
To perform the job successfully, an individual should demonstrate the following competencies:
• Analytical – Collects and researches data; Uses intuition and experience to complement data; Understands work flows and procedures.
• Technical Skills – Understands and has working knowledge of QA process, procedures and function; Able to clearly share expertise and transfer technical knowledge to others; Communicates technical knowledge and expertise with customers to instill confidence regarding quality function.
• Oral Communication – Speaks clearly and persuasively in positive or negative situations; listens intently to others and seeks clarification; Provides clear and pleasant responses to inquiries regardless of the situation; Presents complex concepts in a simple manner to achieve understanding.
• Written Communication – Writes technical documents clearly and accurately; Transfers technical data into meaningful written documents that can be understood by all levels of the organization.
• Team Work – Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests.
• Business Acumen – Understands business implications of decisions; Understands the importance of the quality role in the organization.
• Cost Consciousness – Works within the direction of the department’s resources; Contributes to profits and revenue; Conserves organizational resources.
• Adaptability – Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
JOB TITLE: QUALITY ASSURANCE CERTIFICATION ADMINISTRATOR Job Code: 2510 FLSA: NON-EXEMPT
REPORTS TO: QUALITY ASSURANCE SUPERVISOR
Approved by: HUMAN RESOURCES
Original Date Prepared: 8/1/04
Dept Name: Laboratory/Quality - 7087
Division: MDK Page 3 of 4
Grade: QP06 Last Revised Date: 2/02/2012
• Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Develops realistic action plans.
• Professionalism – Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Supervisory Responsibilities:
This position has no supervisory responsibility.
ESSENTIAL JOB REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
• High School diploma or General Education Degree (GED) required; and a minimum of 3 years of clerical/administrative experience preferably in a manufacturing or warehouse environment.
SKILLS AND ABILITIES
Computer Skills
To perform this job successfully, an individual should have basic mainframe computer systems and familiar with Spreadsheet and Word Processing software.
Language Skills
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on- one and small group situations to customers, clients and other employees of the organization.
Mathematical Skills
Ability to add and subtract two digit numbers and multiply and divide with 10’s and 100’s. Ability to perform these operations using units of weight measurement, volume and distance.
Reasoning Ability
JOB TITLE: QUALITY ASSURANCE CERTIFICATION ADMINISTRATOR Job Code: 2510 FLSA: NON-EXEMPT
REPORTS TO: QUALITY ASSURANCE SUPERVISOR
Approved by: HUMAN RESOURCES
Original Date Prepared: 8/1/04
Dept Name: Laboratory/Quality - 7087
Division: MDK Page 4 of 4
Grade: QP06 Last Revised Date: 2/02/2012
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Certificates, licenses, registrations
Evidence of “US person” is required under ITAR.
ENVIRONMENT, HEALTH AND SAFETY
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly exposed to moving mechanical parts. The employee is occasionally exposed to high, precarious places. The noise level in the work environment is usually moderate to loud.
The responsibilities of the position include compliance with company and governmental safety, environmental and hazardous materials regulations and procedures. The employee will be required to wear Personal Protective Equipment in specified areas.
Participate in the development and promotion of the HSE culture, be exemplary in terms of health, safety and the environment, in particular by :
- Respecting and ensuring respect for the instructions and rules established in the field of health, safety and the environment (in particular the LISI golden rules)
- Immediately correcting, whenever possible, or reporting to his or her superiors and/or the HSE department, any malfunction or risky situation in the fields of health, safety and environmental protection
- Implementing preventive actions to reduce the environmental footprint and control health and safety risks
- Participate, upon request, in analyses (of risks, incidents) and HSE working groups related to his/her professional scope
- Be familiar with the main health and safety risks and the main environmental impacts relating to the scope of his/her work
- Be familiar with the site's HSE policy and objectives
- To be able to make proposals for improving working conditions and limiting environmental impact
Pay Range: $22-25/Hr.
