Job Description

Quality Business Partner

Covering our SSL Housing Related Support services and CQC services in the North.

Base office location will vary dependent upon suitable candidate.

£33,969.00 per year and car allowance £600 per year

37.5 hours per week

Make a difference where it matters most

We’re proud to be recognised as the 2025 Housing with Care Employer of the Year – and we’re excited to welcome a new Quality Business Partner to support our vibrant services across the North of England.

You’ll be part of a compassionate, community-focused team, that puts people first – every single day. #BeYourBest is more than a hashtag – it’s our commitment to helping our people grow, thrive, and feel valued. We’ll support you with the tools, training, and encouragement to reach your full potential, while celebrating your individuality and the difference you make every day.

As a not-for-profit organisation, we reinvest in our people and our services, celebrating individuality and helping you thrive both personally and professionally.

Your role

• Co-ordinate the delivery of quality improvement programmes across supported living services, ensuring inspection readiness and compliance with regulatory standards
• Analyse quality assurance data, audits and monitoring outcomes to identify trends and drive continuous improvement
• Partner with operational colleagues to improve service quality through clear reporting, benchmarking and shared insight
• Facilitate workshops, reflective practice sessions and knowledge sharing to embed best practice across services
• Champion person-centred, trauma-informed approaches to ensure high-quality care and support for customers
• Support quality assurance systems and processes, ensuring accurate, accessible and compliant records are maintained

Your skills

• Good understanding of quality, compliance and regulatory requirements within supported living or similar services
• Ability to analyse and interpret data to identify insights and support service improvements
• Confident communicator able to work collaboratively and influence colleagues at all levels
• Strong organisational skills with the ability to manage priorities and meet deadlines
• Experience of producing clear reports and maintaining accurate records and
• Good IT skills including Microsoft 365 and the ability to work with digital systems and databases

Your rewards

You deserve more than the basics. That’s why, alongside 25 days’ annual leave pro rata (rising to 38, including bank holidays), occupational sick pay linked to length of service, and a contributory pension scheme, we’ve created a package to help you thrive:

• Health and wellbeing support – including Aviva Digicare+ with virtual GP appointments, plus an Employee Assistance Programme offering medical, financial, and legal advice, as well as short-term counselling
• Company-paid life insurance
• Parental leave arrangements and annual leave purchase scheme
• Company-funded training and ongoing career development opportunities
• Flexible working options and an inclusive culture where everyone belongs, supported by our staff networks including PRISM, Disability, Race Equality and Parent networks
• Exclusive retail discounts, Cycle to Work, and salary sacrifice arrangements

Some rewards are subject to a qualifying period or other criteria – visit our website for more information.

Ready to #BeYourBest? Apply today and start an inspiring career with Sanctuary Supported Living. Curious about what it’s like to work with us? Discover our values, culture, and real stories from our teams at www.sanctuary-supported-living.co.uk/jobs or follow us on socials.

Before you apply

• We can only accept applications from individuals with the right to work in the UK.
• All roles require safeguarding and pre-employment checks, including criminal records and overseas police checks if needed; for more information, please get in touch.
• Internal candidates should apply via their internal careers account.
• We may close this advert early, so please apply as soon as possible.

Inclusion is one of our core values We’re committed to being a diverse and inclusive organisation where everyone can thrive. We welcome applications from people of all backgrounds and will make reasonable adjustments throughout the recruitment process in line with our Disability Confident employer status.