Discovery Limited

Quality Auditor

Discovery Limited  •  Onsite  •  4 hours ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

About Discovery

PLEASE NOTE THAT THIS IS A 6 MONTHS FTC ROLE!

Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

About The Service Lab

The Service Lab consists of 15 unique functions that serve to centralise and departmentalise various functions throughout Discovery. Our department's Vision is to be recognised as the thought leader to all areas of Discovery developing and driving best practice. The culture within the department is one of constant learning, knowledge sharing, change and innovation.

Job Purpose

To perform quality audits on various functions within Discovery, including the collation of audit data

and compilation of reports.

Principal Accountabilities

  1. Auditing of sales processes and protocols accurately.
  2. Compilation of daily, weekly and monthly reports relating to the audits performed.
  3. Identifying areas of concern and system related issues.
  4. Provide feedback on audit findings to team leaders, managers, including disputes/error rates.
  5. Make recommendations for improvements in systems and processes.
  6. Host and attend calibration sessions when required.

Education

  1. Matric – Essential
  2. Completed relevant tertiary degree – Advantageous

Experience

  1. Minimum of 2 years conducting Quality Audits.
  2. Discovery Connect Sales experience – Advantageous.

EMPLOYMENT EQUITY

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

Discovery Limited

About Discovery Limited

Imagine a world where people live healthier, more enhanced and protected lives… A world in which each organisation is a powerful influencer and responsible corporate citizen, committed to being a force for social good. As a leading innovator in healthcare, wellness, insurance, investments, financial and life planning, Discovery works ceaselessly to make this vision a reality.

Fuelled by our passion for enhancing lives and our desire to innovate, Discovery consistently sets global standards, creating shared value through shared intellectual capital. A testament to this is our Vitality programme, which is both a platform to incentivise people to live healthier lives as well as a channel through which shared value is delivered.

We are a proudly South African-born, global company with health, life and short term insurance operations in South Africa and the United Kingdom, and a presence in Germany, France, the United States, Canada, Australia, Singapore, Hong Kong, Philippines, Thailand, Malaysia, China and Japan through our Global Vitality Network. We uphold our promise of shared value by being a positive disruptor that focusses on bringing about sustainable change in the lives of the people and communities we serve across the globe.

Our Vitality Shared-Value Insurance model has received international recognition, including being ranked 17th in Fortune’s index of 51 companies “changing the world” in August 2015, and named a leading health innovator at the World Economic Forum in January 2017.

Our values of leadership, honesty, innovation and fairness act as our compass, directing our business practices to take advantage of every opportunity while looking for ways to dazzle clients.

With an unwavering commitment to being the best shared value insurance organisation in the world, Discovery is a powerful force for social good.

Industry
Finance & Insurance
Company Size
10,000+ employees
Headquarters
Johannesburg, ZA
Year Founded
1992
Social Media