Job Description

We’re Hiring: Quality Assessor

Maternity Cover, 12 Months, Full Time

Flexible working style from our Stoke on Trent office

Monday- Friday Shift patterns: 08:00-16:00, 08:30-16:30, 09:00-17:00

£26,520 per annum

Are you an organised and detail-oriented individual who thrives in a fast paced environment? We're looking for a Quality Assessor to join our team and provide support to a team of health professionals to ensure our planning of project delivery is done with maximum output from the clinical team.

Acacium Group are a leading global healthcare delivery partner and we are hiring a Quality Assessor. Part of Acacium Group, Xyla's care assessments team deliver high quality Continuing Healthcare services to our Health Partners nationwide. We support numerous ICBs, NHS Trusts and Health Boards with high quality administrative and clinical support in the completion of the assessment processes within agreed timeframes.

About the Role

In this role, you will:

• Assist in quality control of clinician’s work under supervision, gradually taking on more responsibility as skills develop.
• Participate in reviewing the validity of checklists with a mentor, gaining confidence in making independent reviews.
• Liaise with clinical teams, care providers, patients and their representatives.
• Work towards timescales in line with NHS guidance and internally agreed KPI’s.

This is a role where your organisation skills and attention to detail will make a real difference.

What You’ll Bring

We don’t expect perfection. If most of this sounds like you, we’d love to hear from you:

• Excellent organisation and time management skills.
• Competence with Microsoft Packages.
• The ability work in a fast paced environment.

Why Join Us?

• Your work will directly shape decisions that improve our services.
• You’ll help us maximise value by ensuring data quality.
• You’ll be part of a supportive team where new ideas are welcomed.
• You’ll have opportunities to learn, grow, and develop your skills.

Your Benefits

• Pensions scheme, free mortgage broker service & life assurance
• Wellbeing Benefits. Employee Assistance Programme. Digital Health & Wellbeing App. Mental, Social, Physical & Financial Workshops
• Recognition Benefits. Long Service awards, Exceptional performance awards & Increasing holiday allowance
• Discounts. Shopping, lifestyle & cinema discounts

Experience We’re Looking For

• Strong administration experience.
• Customer service experience with excellent written and verbal communication skills.
• Background in health or social care.

If you don’t meet every requirement but believe you’d be a strong fit, please apply anyway, we value diverse experiences.

Inclusion & Accessibility

We are passionately committed to being a truly inclusive and diverse company- it is at the heart of our core value of Putting People First. We continue to enhance our culture of inclusion and diversity across all of our roles and actively encourage applications from all backgrounds and communities.

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