Job Description

Responsibilities:

• Manage process audits from a
  quality perspective to ensure the quality systems are being implemented
  consistently and effectively.
  
• Implementing the basic quality
  and continuous improvement framework for the processes based on Six Sigma
  
• Design, develop and implement
  quality framework covering all the services rendered
  
• Work within Key Customer Group
  and the appropriate teams to drive the continuous improvement agenda in
  the end to end process.
  
• Conduct regular brainstorming
  sessions in the team to identify the process gaps and work towards
  resolution.
  
• Oversee the implementation of
  quality related initiatives, and ensure quality measures are aligned with
  overall business objectives
  
• Facilitate process audits from
  a quality perspective to ensure that the quality systems are being
  implemented consistently, effectively and identify corrective action
  
• Support in tracking the
  performance against program objectives and implementing improvement
  initiatives to achieve the objectives
  
• Should continuously learn the
  process to keep updated about the changes that helps during the audits.
  
• Establish Monthly reporting for
  all metrics and publish the dashboard to supervisor and respective managers.
  

Qualifications:

• Graduate of any Bachelor’s
  Degree course
• Must have at least 2-3 years
  experience in Quality Audit
• Excellent written and oral
  communication skills