Job Description

Quality Assurance Technicians support product quality by inspecting, testing, documenting, and verifying materials, in-process products, and finished goods against customer, regulatory, and quality management system requirements.

This role helps ensure Knowles consistently delivers compliant, reliable products that meet customer expectations.

Responsibilities:

• Perform compliance, conformance, and verification inspections on incoming materials, in-process products, and finished goods.
• Set up, operate, and maintain proficiency with required measurement and test equipment, including mechanical, electrical, visual, cleanliness, and specialty inspection tools.
• Record results and prepare quality documentation, including FAI/AS9102 reports, MRB requests, IC test results, C of C/C of A reports, and internal process measurement reports.
• Prepare laboratory submissions, interpret test results, and determine compliance with acceptance requirements.
• Review and interpret external provider documentation, including certificates of conformance, certificates of analysis, and supplier test data.
• Identify, disposition, and document nonconforming materials, parts, and RMAs; communicate issues with Supply Chain and Quality personnel as needed.
• Support QMS activities, including AS9100 internal audits, and maintain an orderly work area.

Requirements:

A qualified candidate should demonstrate the following:

• Strong work ethic, dependability, integrity, adaptability, and teamwork.
• Ability to read and interpret drawings, specifications, work instructions, and technical documents.
• Basic measurement skills using mechanical, electronic, and specialty gages.
• Basic math and computer skills, including familiarity with units, symbols, specifications, and calculations used in quality testing.
• Attention to detail, sound judgment, and aptitude for working with data, quality processes, statistical techniques, and measurement/test equipment.
• Ability to work professionally with the Quality team, internal partners, and external providers.

The following skills are critical to position success:

• Math and computer skills: Ability to measure, calculate, record, and analyze specifications accurately.
• Mechanical and technical skills: Ability to use inspection tools and understand drawings, specifications, manuals, and other technical documents.
• Communication skills: Ability to clearly share inspection results and quality issues with internal teams and external providers.
• Microsoft Office proficiency: Working knowledge of Excel, Word, PowerPoint, Visio, and related tools.