Job Description

Quality Assurance Supervisor - 1st Shift

We Create Products and Brands That People Trust to Clean, Sanitize, and Protect Their Homes and Pools

When you join KIK Consumer Products, you’re joining a team that cares about the work we do and also about each other. We bring exceptional brands and products to consumers that help them protect the health and wellness of their families and the cleanliness of their homes and pools. We are committed to building a culture of performance driven by accountability, collaboration, and agility that enables timely fact-based decision-making and exceptional execution with unwavering ethics. As one of North America’s largest independent manufacturers of consumer products, KIK helps a large portfolio of brands and retailers bring their products to life.

Your Role at KIK

The Quality Assurance Supervisor is responsible for supporting and maintaining quality systems that ensure products consistently meet customer specifications, regulatory requirements, and company standards. This role coordinates quality control activities throughout the manufacturing process, including raw material verification, in-process inspections, finished product testing, documentation control, and corrective action follow-up.

The Quality Assurance Supervisor works closely with Production, Operations, Supply Chain, R&D, and Regulatory teams to promote a culture of quality, continuous improvement, and compliance within a chemical manufacturing environment.

What You’ll Do

• Coordinate daily quality assurance activities, including raw material inspections, in-process monitoring, finished product evaluations, and release documentation
• Perform and document quality testing of pool chemical products and raw materials according to established specifications, test methods, and quality standards
• Maintain quality records, batch documentation, certificates of analysis (COAs), product retention samples, and regulatory compliance documentation
• Investigate quality issues, customer complaints, non-conforming materials, and process deviations; support root cause analysis and corrective/preventive actions (CAPA)
• Review production records and quality data to verify compliance with product specifications, GMP principles, and internal quality procedures
• Support internal audits, customer audits, regulatory inspections, and quality management system requirements
• Collaborate with production and warehouse teams to ensure proper material identification, lot traceability, inventory control, and product disposition decisions
• Monitor quality performance metrics and identify opportunities to improve product quality, process capability, and operational efficiency
• Assist with document control activities, including standard operating procedures (SOPs), work instructions, specifications, and training records
• Support implementation and maintenance of continuous improvement initiatives related to quality, safety, and compliance

What You’ll Bring

• High School Diploma or GED; Associate's or Bachelor's degree preferred
• 2 or more years of quality assurance, quality control, laboratory, or manufacturing experience
• Experience in chemical manufacturing, consumer packaged goods, water treatment, or regulated manufacturing environments preferred
• Experience with quality management systems, audits, and corrective action processes
• Understanding of quality assurance principles, statistical process control, and root cause analysis methodologies
• Knowledge of chemical manufacturing processes and laboratory testing procedures preferred
• Familiarity with OSHA, EPA, DOT, GMP, ISO 9001, or similar regulatory and quality standards
• Strong analytical, problem-solving, and organizational skills
• Proficiency in Microsoft Office applications, particularly Excel
• Experience working with SAP, LIMS, or quality management systems preferred
• Strong written and verbal communication skills
• Ability to manage multiple priorities in a fast-paced manufacturing environment

Physical Requirements

• Ability to work in both laboratory and manufacturing environments
• Ability to stand, walk, bend, and climb stairs throughout the facility
• Ability to lift up to 30 pounds occasionally
• Ability to wear required PPE, including safety glasses, gloves, steel-toed footwear, and respiratory protection when required
• Ability to work around chemical manufacturing processes and materials safely

What You Will Get

KIK offers a competitive salary and comprehensive benefits including health, wellness, dental, vision, life, and disability insurance. You can plan for your future with KIK's retirement savings options including employer match. KIK also recognizes the importance of continuing education and offers Education Assistance to our employees to encourage continued personal development and growth.

About KIK

We create the products and brands that people trust to clean, sanitize, and protect their homes, and pools. We are one of North America’s largest independent consumer product manufacturers with 16 North American manufacturing facilities. We also operate globally in Canada, Europe, South Africa, and Australia. We are known for our portfolio of notable brands including Spic and Span® and Comet® cleaning products, Clorox® Pool&Spa™ (under license), BioGuard®, and Natural Chemistry® pool chemicals. We are also the #1 producer in North America of store-brand bleach and a leading private-label provider of laundry detergent and additives, dishwashing products, general-purpose cleaning, and other home care products.

Our global team of over 2,300 employees drives our capabilities in product development, product formulation, strategic sourcing, manufacturing, packaging design, brand marketing, project management, quality assurance, compliance, distribution, and logistics.

Our organization is constantly evolving and is driven by a set of “One KIK” values – a dedication to following through on commitments in a customer-focused, profit-motivated way; while never compromising on safety, ethics, or integrity.

KIK is an Equal Employment Opportunity employer. KIK does not discriminate against qualified applicants or employees based on race, color, age, religion, sex, pregnancy, national origin, ancestry, age, physical or mental disability, veteran or uniformed services status, sexual orientation, gender identity or expression, marital status, genetic information or any other status protected by law.

KIK is also committed to providing reasonable accommodations for applicants and employees with protected disabilities to the extent required by applicable laws. If you require a reasonable accommodation to participate in the job application, or interview process, or to perform the essential functions of the job, please contact Human Resources immediately.

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