Job Description
Koniag Government Services company is seeking a Quality Assurance Specialist L2 to support our government customer in Washington, DC. Must be able to obtain and maintain a US Govt. Security Clearance. This position is for a Future New Business Opportunity.
We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.
Koniag Government Solutions (KGS) is seeking a Quality Assurance Specialist Level II to support the NIBIN Program's quality control and operational excellence. The Quality Assurance Specialist Level II will ensure quality standards and provide comprehensive support for NIBIN Program operations through various career progression levels. As an Alaska Native Corporation subsidiary, we combine quality assurance expertise with our cultural values to deliver superior support services.
This position requires dedication to quality, strong communication skills, and the ability to work effectively with various stakeholders while maintaining high standards for the NIBIN Program.
Essential Functions, Responsibilities & Duties may include, but are not limited to:
Core Duties:
• Perform quality assurance reviews
• Support data entry operations
• Monitor correlation processes
• Track and verify leads
• Generate program reports
• Coordinate with partner sites
• Maintain quality standards
Quality Assurance Functions:
• Implement QA procedures
• Review process compliance
• Ensure data accuracy
• Document quality findings
• Support process improvements
• Maintain QA documentation
• Coordinate with stakeholders
Career Progression Levels:
QAS II(a) - Entry Level:
• Learn QA procedures
• Support basic quality reviews
• Develop program knowledge
QAS II(b):
• One year QA/NIBIN experience
• Independent quality reviews
• Partner site coordination
QAS II(c):
• More than one year QA experience
• Advanced quality oversight
• Program leadership capabilities
Requirements:
• Strong quality assurance focus
• Excellence in customer relations
• Advanced communication skills
• Data analysis abilities
• Team collaboration expertise
• Administrative capabilities
• Documentation proficiency
• Problem-solving skills
• Process improvement mindset
• Technical understanding
• Attention to detail
• Leadership potential
• Must be able to obtain and maintain a US Govt. Security Clearance.
Desired Skills and Competencies:
• Experience with NIBIN operations
• Quality control background
• Knowledge of federal systems
• Statistical analysis capabilities
• Training experience
• Project management skills
• Experience with partner coordination
• Knowledge of quality metrics
• Process documentation expertise
• Background in compliance
• Technical writing abilities
• Database management experience
• Understanding of best practices
• Experience with reporting systems
• Knowledge of evidence handling
• Performance monitoring capabilities
Education:
• Bachelor's Degree from accredited college/university
Our Equal Employment Opportunity Policy
The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment.
The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website, please get in touch with Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling 703-488-9377 to request accommodations.
Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com.
Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352
