We’re seeking a detail-oriented QA Specialist to test and validate AI-powered voice agents across phone calls, SMS, and webchat. This role is highly hands-on and involves actively interacting with agents in real-world scenarios to ensure accuracy, reliability, and conversational quality.
Key Responsibilities
Qualifications
Preferred
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The enterprise AI platform powering health
Vi has already helped 190M+ people live healthier lives, generated $2B+ in enterprise ROI, and accelerated development of 50+ world-changing drugs.
Our platform transforms raw data into business ROI and better health outcomes—driving measurable impact across the entire healthcare value chain.
At the heart is the Vi Data Web—a privacy-safe network of 190M+ de-identified patient and member profiles enriched with behavioral and consumer data covering 96% of U.S. households. This data moat powers our suite of AI applications:
Vi Activate — Precision targeting to activate new patients
Vi Engage — Predictive & personalized interactions with patients and providers
Vi Operate — An agentic suite built to driver operational excellence.
All insights flow through Vi Pulse, our real-time ROI dashboard that connects prediction to measurable impact.
With Vi, health enterprises get AI on Day 1—no disruption to IT/cloud stacks.
Our 4X ROI model means we win only when our partners do — delivering financial and health outcomes across healthcare, Biopharma, and wellness.
We are building the infrastructure for the future of health—where data, AI, and enterprises work seamlessly together as one powerful ecosystem.
